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Credit and Collections Specialist

Company: Complete Staffing
Location: Worcester
Posted on: November 19, 2021

Job Description:

If interested, please attach your resume in WORDRESPONSIBILITIESMonitor accounts to identify outstanding debtsInvestigate historical data for each debt or billFind and contact clients to ask about their overdue paymentsTake actions to encourage timely debt paymentsProcess payments and refundsResolve billing and customer credit issuesUpdate account status records and collection effortsReport on collection activity and accounts receivable status

REQUIREMENTSProven experience as a Collection Specialist or similar roleKnowledge of billing procedures and collection techniques (e.g. skip tracing)Familiarity with laws related to debt collection (e.g. FDCPA)Working knowledge of MS Office and databasesComfortable working with targetsPatience and ability to manage stressExcellent communication skills (written and oral)Skilled in negotiationProblem-solving skillsHigh school diploma; Associate's/Bachelor's degree is a plus

Keywords: Complete Staffing, Worcester , Credit and Collections Specialist, Accounting, Auditing , Worcester, Massachusetts

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