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Collections Representative I

Company: Global Channel Management, Inc.
Location: Worcester
Posted on: October 13, 2019

Job Description:

Collections Representative I needs 1-3 yrs of experience Collections Representative I requires: Collections Customer service PC savvy Collections Representative I duties: Supports customer needs stemming from outside collection agency making contacts with customers. Researches account discrepancies. Communicates collection results/problems internally to management and back to outside collection agency. Incumbents may assist in orienting and training lower level employees. Take complete ownership of managing information to various associates regarding correct billing and customer satisfaction on accounts. Makes applicable notes in system as to any pertinent collection activity or customer contact. Other duties as assigned. Notary or desire to become a notary a plus.

Keywords: Global Channel Management, Inc., Worcester , Collections Representative I, Accounting, Auditing , Worcester, Massachusetts

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