Administrative Assistant I - Bi-Lingual

Company: Edward M. Kennedy Community Health Center, Inc.
Location: Worcester
Posted on: January 14, 2020

Job Description:

SummaryTo provide clerical support and administrative assistance to the department assigned including, but not limited to, the following: typing, filing, answering phones, scheduling, record keeping, responding to routine correspondence, coordination of meetings and conferences, ordering supplies, coordinating direct mailings, and working on special projects as assigned.Essential Duties & Responsibilities

--Performs general secretarial and clerical duties, including document preparation, copying and filing, calendar management, database management.Greets public in person and on the telephone, provides general information, answers questions and directs individuals to appropriate party as necessary.Establishes, develops, maintains and updates filing system (paper or electronic) for department. Retrieves information from files when needed. Establishes, develops, maintains and updates forms and databases.Receive, collect, and register all checks. Process to be completed in a timely manner each day.Operate a variety of office machines, including computer, copier, fax machine, postage equipment, and other office machinery.Additional Job Functions:

Sorts and distributes mail. Opens mail for the department assigned. Drafts written responses or replies by phone or e-mail when necessary. Responds to regularly occurring requests for information.Act as a liaison with other departments, patients, and with the general public. Handles confidential and non-routine information and explains policies when necessary.Schedule appointments for department as assigned.Order and maintains adequate inventory of office equipment and supplies.Manage, or assist in managing, all data information collection required in the department.Contact patients who do not show for their appointments if applicable to the department assigned.--Perform other duties and work assignments as assigned by the supervisor including attendance of requested department, center, and outside meetings and/or trainings.Critical Demands of the Job:

Supports a work environment that is responsible and sensitive to the needs of a diverse staff and clients.Contributes and is an active part of a positive and professional team, supporting our Mission Statement.--Ability to prioritize job related activities in order to take action when needed.--Some analytical ability is required in order to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.--Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.Required Qualifications:

High School Diploma or equivalent.Must have knowledge of secretarial, office administrative procedures, and knowledge of use and operation of standard office equipment, at a level generally acquired through 1+ years related experience.Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software.Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.Bilingual language fluency in English and other language identified as a primary linguistic need is a requirement for most departments of the Health Center.Preferred Qualifications:

Bachelors or Associates degree with Secretarial schooling or equivalent.2-4 years of clerical, administrative support experience.Bilingual in English/Spanish or English/Portuguese.--

Keywords: Edward M. Kennedy Community Health Center, Inc., Worcester , Administrative Assistant I - Bi-Lingual, Administration, Clerical , Worcester, Massachusetts

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