General Office Clerk

Company: Worcester Housing Authority
Location: Worcester
Posted on: June 24, 2022

Job Description:

POSITION SUMMARY:
The Worcester Housing Authority seeks to fill a handful of clerical office positions. These positions provide critical administrative and clerical support for various departments within the WHA. Tasks include providing exceptional customer service to residents and staff, processing paperwork, drafting letters and documents, calculating and/or recertifying rents, organizing and managing files, making copies, answering telephone calls, and compiling data and information.
Specific daily tasks will depend on the department to which the Principal Clerk is assigned. However, all departments require the employee to have a pleasant demeanor, strong organizational skills, attention to detail, and good computer and basic math skills. Bilingual (English/Spanish) speakers are preferred.
These are union positions, full-time, fully-benefitted, and onsite (not remote) in Worcester, MA. Normal business hours are 8:00 a.m. - 4:30 p.m., Monday through Friday. Starting salary depends upon the specific position, but ranges between approximately $41,400 and $43,000.
EXPERIENCE REQUIRED:

• High school diploma or equivalent required; college degree preferred.
• Minimum of two (2) years' experience working in an office environment.
• Strong interpersonal communication and writing skills, including spelling and grammar. Bilingual candidates (English/Spanish) preferred.
• High level of integrity; ability to maintain confidentiality.
• Attention to detail; ability to multi-task and stay organized.
• Adept at using computers and Microsoft Office products, such as Excel, Word, and Outlook.
• Competent with calculation of basic math functions including addition, subtraction, multiplication, division and the calculation of percentages.
• Pleasant and calm demeanor, particularly under pressure. Superior customer service skills.
• Ability to work independently in a fast-paced work environment with frequent interruptions.
• Ability to work cooperatively and pleasantly with a diverse population.
• Positive attitude and willingness to learn, be accountable, and strive for success.
• Ability to be relied upon to be available for work, in-person.
• Proof of COVID-19 vaccination is required.
  
  

Keywords: Worcester Housing Authority, Worcester , General Office Clerk, Administration, Clerical , Worcester, Massachusetts