Medical Receptionist Benefits Coordinator
Company: Edward M. Kennedy Community Health Center, Inc.
Location: Worcester
Posted on: March 16, 2023
Job Description:
Are you looking for a meaningful career? - Are you passionate
about health equity? - Do you enjoy helping people?Edward M.
Kennedy Community Health Center is one of the largest community
health centers in Massachusetts serving Worcester, Framingham,
Milford and the surrounding communities. -We are a thriving and
growing organization, and our team is expanding across sites to
support this growth.We are currently hiring a Medical Receptionist
Benefits Coordinator based at Worcester Technical High School. -
This team member is responsible for reception, all functions of
check-in and certain sites check-out, new patient registration,
insurance verification, data entry and clerical duties. -As an
employer of choice, our inclusive workplace environment fosters
teamwork, accountability and respect and supports the growth and
development of each employee. - We are an equal opportunity
employer and embrace the richness of the diversity of our staff and
community. - You are a good fit for our team if you're passionate
about helping people live healthier lives and enjoy working in a
supportive, team-based environment.Essential Functions:
Greet and check in patients arriving
for their scheduled appointment adhering to department standard
operating procedures and practices including: verify patient
identity, verify patient demographics and update when appropriate,
verify all necessary insurance information for all patients,
identify patients whose insurance is invalid or terminated and
refer to a Health Benefit Advisor, collect required fees and co
pays due at the time of the visit. Maintain accurate financial
recordings of assigned Cash Bag and print batch reports.Complete
Sliding Fee Scale applications for all patients adhering to Health
Center procedures.Have patient sign Patient Consent form for all
new patients when they first get seen in the health center. Provide
Center information pertaining to the following: Center programs and
services, Patient Rights and HIPAA Brochures, hours of operation,
24 Hour Emergency Call Service, etc. Educate patient regarding
health plan options and choosing the correct insurance that the
health center accepts. Additionally, assist with changing insurance
primary care provider and assist with enrollment into health
plan.Follow proper procedures for handling patients and new
patients who walk in seeking medical services.Enter all necessary
information into EPM and scan all necessary forms. - Managed paper
flow (encounter forms, labels) necessary for patients to receive
appropriate health center services during the visit.Answer the
telephone and manage call in a timely manner utilizing good
judgment and adhering to site protocols.Maintains recall lists and
communicate with patients as appropriate adhering to site
protocols.Participate in all scheduled departmental and Center wide
meetings. Perform other duties and work on special projects as
assigned by the supervisor.Requirements:
High School Diploma or
equivalent.Strong computer skills including typing, familiarity
with Microsoft Word and Internet Explorer, and accurate data entry
typing.Customer Service and communication skills.All employees must
be fully vaccinated for COVID19 and Flu.Benefits:
Kennedy Community Health seeks to
offer competitive salaries and a comprehensive benefits
package.Health benefits start on first day of employment. Company
pays 79% of health insurance Premiums.Competitive time off
packages403b Retirement PlanFlexible Spending AccountsEmployee
Assistants Program 100% paid for by employerHealth benefits
coverage for same-sex domestic partners, transgender health
benefits. -Powered by JazzHR
Keywords: Edward M. Kennedy Community Health Center, Inc., Worcester , Medical Receptionist Benefits Coordinator, Administration, Clerical , Worcester, Massachusetts
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