Veterinary Receptionist Supervisor

Company: Community Animal Hospital
Location: Shrewsbury
Posted on: March 19, 2023

Job Description:

Community Animal Hospital - Community Animal Hospital has been providing quality veterinary medicine to pets in the Shrewsbury and surrounding communities since 2000. We offer a wide array of services for dogs, cats, and pocket pets. Our Veterinary Receptionists are important part of our team. This position will provide the first and last impressions of our practice. We are looking to add a full-time Veterinary Receptionist to our hospital!

The role of Reception Supervisor is to make sure that we are providing excellent customer service to our patients and clients, to perform record keeping duties, to perform clerical duties related to animal patient care and treatment, and to provide support to the Veterinary Practice, Managers and the team as a whole. - This position requires a practical knowledge of hospital organization and services, the basic rules and regulation governing visitors and animal patient treatment, word processing, and a practical knowledge of the standard procedures, veterinary records, and terminology used in the hospital.
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Our ideal candidate would:


Excellent verbal and written communication


Ability to motivate reception team


Professional appearance


Excellent interpersonal skills and friendly positive attitude


Be able to handle multiple tasks


Have experience in reception procedures


Have basic computer skills


Have experience in offering excellent customer service


Be a team player


Be motivated to learn


Be able to address client concerns and escalate to upper management when necessary


Ability to problem solve


Our mission is to provide outstanding service beyond our clients' expectations. We strive to provide the best medical and surgical services to all clients. We will attain this goal through the teamwork of a compassionate, educated staff that is committed to the human-animal bond.
The schedule for this position will include some nights and Saturday/Sunday hours. We offer a generous compensation package which includes paid vacation/sick time, paid holidays, health insurance, retirement plan contributions, a yearly continuing education allowance, a uniform allowance, an employee discount program, as well as a competitive wage.
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Keywords: Community Animal Hospital, Worcester , Veterinary Receptionist Supervisor, Administration, Clerical , Shrewsbury, Massachusetts