Executive Assistant – Workforce Development, Leader on Loan and Arts, Culture and Heritage

Company: Bank of America
Location: Providence
Posted on: April 1, 2026

Job Description:

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner. The selected candidate will provide direct support to the Head of Bank of America’s Workforce Development, Leader on Loan and Arts, Culture and Heritage organization managing advanced and confidential administrative duties. This role will be pivotal in supporting initiatives that have real and measurable impact on our communities and stakeholders and represents an opportunity to be at the elbow assisting in driving meaningful change. This position requires use of considerable tact, discretion, diplomacy and judgment. Responsibilities: Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills Prepare executive for day meetings including daily calendar, assist in compiling and organizing documents and materials for meetings Communicates with executives and line management to gather and convey relevant information Answers manager's phone line, documenting accurate messages and handling calls with appropriate judgment Manages the calendar of multiple stakeholders proactively, effectively resolving conflicts that arise in a professional manner Manages all travel planning and expenses, coordinating schedules for executive to maximize time and create efficiencies Liaises with outside groups to coordinate meeting calendars where the executive is a corporate chair, director, or committee member Engages in high-level client contact and supports conversations related to sensitive information, utilizing considerable diplomacy and judgment Provide sophisticated calendar management; prioritize inquiries and requests while troubleshooting conflicts; make judgments and recommendations to ensure smooth day-to-day engagements Required Qualifications: Ability to be in office 4 days per week 5 years of administrative / business support experience Be technology savvy and highly proficient with CoPilot and other technology tools, utilizing them efficiently and appropriately Proficiency with Microsoft Office (PowerPoint, Word, Excel, Outlook), advanced Outlook experience to include superior calendar management skills Proven experience managing multiple competing priorities simultaneously, strong prioritization and time management skills, self-directed, results-oriented Must have strong communication skills both oral (i.e. telephone, telepresence meetings, etc.) and written (i.e. e-mail, presentations, etc.), including the ability to explain results at a level that resonates across many different audiences within a virtual environment Ability to proactively look for potential conflicts or issues and resolve Strong attention to detail Ability to prioritize and work well under pressure Ability to obtain information in a timely and efficient manner Ability to navigate in a constantly changing environment and under tight deadlines with high level of accuracy Strong relationship skills and ability to work with a variety of constituent groups Ability to interface with Senior Executives and Leaders of Internal and External Organizations and display appropriate levels of gravitas and professionalism Desired Qualifications: Strong Project/Program Management Proficiency in Concur & Ariba systems Proficiency in internal technology ordering systems Knowledge of ACR system Skills: Administrative Services Attention to Detail Customer and Client Focus Planning Prioritization Adaptability Collaboration Event Planning Problem Solving Research Facilities Management Office Administration Oral Communications Recording/Organizing Information Written Communications Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - RI - Providence - 1 Financial Plz - 1 Financial Plaza (RI1537) Pay and benefits information Pay range $34.02 - $63.24 hourly pay, offers to be determined based on experience, education and skill set. Predictable pay This role is compensated with a base salary and is not incentive eligible. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Keywords: Bank of America, Worcester , Executive Assistant – Workforce Development, Leader on Loan and Arts, Culture and Heritage, Administration, Clerical , Providence, Massachusetts