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IT Alignment Engineer

Company: ICS
Location: Auburn
Posted on: January 15, 2022

Job Description:

ICS is a leading provider of outsourced IT services, cybersecurity, communications, and remote workforce solutions throughout the Northeastern U.S. As a customer-focused company, ICS integrates the industry's best technologies and practices for each customer's specific needs. We also serve as an extension of our customers' IT departments, enabling them to innovate and grow their business while helping protect them from the risk of cybersecurity threats. Employing a team of high-level engineers, we have built a loyal customer base across the region. Headquartered in Binghamton, New York, ICS employs over 130 people throughout its four office locations. As the company continues to expand its footprint, we are constantly looking for talented individuals to support our growth.Why ICS? We're passionate about creating a great place to work for our employees. We strive to provide great opportunities to learn and grow as a team. We are proud of the work we do and the clients we support. ICS understands that everyone comes from different backgrounds with different skillsets and is committed to the development and advancement of all employees. We are a highly collaborative organization, and there will be many opportunities to learn from your colleagues and advance your career. ICS offers certification programs to help grow your skills.Work life balance is important to us. ICS is committed to working with each employee individually to find a schedule that allows them to fulfill their responsibilities both inside and outside of work. ICS offers flexible work hours, as well as opportunities to work from home when necessary. An IT Alignment Engineer is responsible for providing technical solutions to new & existing customers on networking, virtualization, storage, VOIP, email, other technology solutions. Responsible for actively driving and managing the pre sales process with direct and channel customers this person must be able to articulate the company's technology and product portfolio, positioning to both business and technical users. Primarily engaged in a presales technical consultancy role, the consultant will provide technical assistance and guidance during the pre-sales process by identifying customers technical and business requirements, prior to designing a solution, consulting with technical teams about capabilities, and supporting business sales teams, account managers and partners on proposal activities..

Key Responsibilities- Alignment Engineer-- To attend meetings with clients and prospects to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution -- Provide technical solutions in a professional manner and to agreed timeframes -- Create and confidently deliver technical presentations internally and externally -- Create internal design configuration documentation including network diagrams with technical explanations -- Work with Engineering to provide feedback on new and current products and determine in which products and solutions AKUITY should invest time and resources -- Builds productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities -- Perform technical development for custom solutions as part of a design and development frame work -- Able to understand business drivers and risks involved to the customer and to AKUITY -- Sell technical solutions to the customer with professionalism and enthusiasm -- Provide accurate and timely management information, to include - activity reports, proposal reviews, project forecasts, KPI's -- To structure and produce compelling sales proposals and technical documentation -- To assume responsibility for running a proposal team, where relevant -- Interface with the implementation / project team, articulating customer requirement, to ensure smooth transition from Sale to Delivery -- Ability to demonstrate products and services effectively to audiences of varied technical knowledge PI160607133

Keywords: ICS, Worcester , IT Alignment Engineer, Engineering , Auburn, Massachusetts

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