Automotive Assistant Service BDC Manager

Company: Herb Chambers
Location: Westborough
Posted on: November 22, 2021

Job Description:

The Newly Remodeled & State of The Art Herb Chambers Centralized Service BDC has a fantastic opportunity to start a long and rewarding career for the right person! Voted a Best Place to work by the Boston Globe 12 years in a row!Herb Chambers is seeking a Service BDC Assistant Manager to assist in overseeing our Centralized Service BDC. This position will be responsible for managing all aspects of the department including handling Internet leads, inbound phone calls, and customer retention.Job Responsibilities:

• Must understand and have experience in the automotive Service Business.
• Managing internet inquiries through dealership website and other online tools.
• Appointment setting for our clients.
• Client liaison with in dealership service personnel.
• Client Satisfaction facilitator.Benefits Include:
  • Health, dental, vision and life insurance
  • 401(k) with company match
  • Paid Time-Off
  • Newly remodeled & state of the art work space and environment
  • Nationally recognized training and toolsIND6Requirements:
    • Computer & Internet skills required
    • Ability to lead, coach and motivate a team
    • Professional appearance and excellent communication skills
    • Positive attitude
    • Call Center experience a plus.

Keywords: Herb Chambers, Worcester , Automotive Assistant Service BDC Manager, Executive , Westborough, Massachusetts