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Quality Manager

Company: Eaton
Location: Worcester
Posted on: January 16, 2022

Job Description:

Eaton's Critical Power and Digital Infrastructure Division is currently seeking a Quality Manager to join our team. This position is based at our Worcester, MA facility. If not located within 50 miles of Worcester, MA relocation will be offered withing the United States.

Position Overview:

The Quality Manager is responsible for driving continuous improvement in quality and customer satisfaction through the Eaton Quality Management System (EQMS). Directs the development and implementation of the plant's quality control program. Ensures that policies and procedures are rigidly adhered to during all manufacturing processes.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It's where bold, bright professionals like you can reach your full potential-and where you can help us reach ours.

In this function you will:

  • Develop, implement, and monitor all relevant procedures described in the Eaton Quality Management System (EQMS).
  • Lead internal audit program and ISO compliance.
  • Manage a team of hourly employees in the quality function including directing work and managing performance.
  • Maintain accurate records to comply with company and customer record retention requirements.
  • Determine, develop, and monitor inspection and verification techniques to meet design requirements, including new product releases for prototype and production products.
  • Monitor and create action plans to meet key business metrics including Customer Complaint Reduction, First Pass Yield improvement, Scrap reduction and Cost of Non-Conformance reduction.
  • Develop methods to eliminate quality problems and improve manufacturing process through collaboration with Manufacturing Engineering, Supplier Quality, Supply Chain Management, and suppliers.
  • Work with internal and external customers to interpret or reach agreement on quality procedures and acceptability of products.
  • Champion a culture of continuous improvement and problem solving.

    Why work at Eaton? We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site.
    • Flexible work options to help balance work/life demands (at participating Eaton sites)
    • Healthcare/retirement savings programs
    • Competitive compensation packages to reward skills and performance
    • Tuition assistance or financial help for ongoing learning and development
    • Health, Dental, Vision & Wellness programs
    • Donation matching (U.S., Canada, Puerto Rico)

      When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we - as individuals and as a company - are stronger.

      Required (Basic) Qualifications:
      • Bachelor's degree from an accredited institution.
      • Minimum of 3 years' experience in a manufacturing environment.
      • Must be able to work in the United States without corporate sponsorship now and within the future

        Preferred qualifications:
        • Bachelor's degree in Engineering.
        • Six Sigma certified.
        • Excellent communication skills.

          Position Criteria:
          • Experience in auditing processes, product, suppliers or other applicable areas
          • Knowledge of Quality and Statistical tools such as MSA, Process Capability Studies, Process Control, FMEAs, and Control Plans.
          • Knowledge of Six Sigma application in a manufacturing environment and ability to complete/oversee Six Sigma projects.
          • Knowledge of the standards, implementation, and certification process of Quality Management Systems such as ISO 9000, or any other industry-specific standard or regulation.
          • Customer service experience

            Eaton also considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com

            We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.




            North America - US/Puerto Rico

            Primary Location

            United States-Massachusetts-Worcester

            Work Locations

            Worcester MA Loc


            CPDI OPS Operations

            Job Level




            Is remote work (i.e. working from home or another Eaton facility) allowed for this position?


            Does this position offer relocation?

            Relocation from within hiring country only



            Requisition ID :113074

Keywords: Eaton, Worcester , Quality Manager, Executive , Worcester, Massachusetts

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