Assistant Branch Manager
Company: Avidia Bank
Location: Shrewsbury
Posted on: May 12, 2022
Job Description:
Avidia BankEqual Employment Opportunity/M/F/disability/protected
veteran statusDescription:
Position Overview:
Provides assistance and support to current and potential bank
customers in the branch. Actively sells products and services to
meet the bank's objectives and provides superior service in
conformance with established bank policies and procedures. Assists
the Branch Manager in all phases of branch operations and assumes
responsibility for the branch in the Branch Manager's absence.
Primary Responsibilities:
Performs any functions necessary, within scope of authority and
expertise, to provide the highest level of service and
responsiveness to customers:
- Provides efficient, effective and courteous customer service.
Opens all types of business and personal accounts and assists
customers with support and maintenance on existing
accounts.
- Maintains updated knowledge regarding the bank's products and
services and promotes appropriate products based on customer
needs.
- Identifies sales opportunities and actively pursues or
coordinates with other bank departments to continue the sales
process.
- Maintains and promotes the growth of the deposit portfolio by
developing more extensive product relationships with existing
customers and developing new relationships with potential
customers.
- Serves as a consumer loan representative originating both
consumer and HELOCs. Interviews applicants and completes and closes
loan applications in accordance with regulatory guidelines and bank
procedures.
- Develops and maintains new and existing business relationships
including establishing Bank-at-Work programs.
- Participates in setting branch goals and objectives. Supports
the Branch Manager by assisting in resolution of customer issues,
supervising staff, and managing branch operations in the Branch
Manager's absence.
- Performs all duties in accordance with prescribed regulatory
compliance guidelines and bank policies and procedures.
- Assists Branch Manager with completing performance reviews for
branch staff.
Other Responsibilities:
Perform related and unrelated duties as may be required.
.Requirements:
- Associates degree plus specialized banking course work and
training or equivalent professional experience.
- At least five years of retail banking experience with
increasing levels of responsibility.
- Strong organizational, customer service, problem solving, and
communication skills.
- Strong knowledge of banking products including various deposit
accounts.
- Must have demonstrated knowledge of lending products and
underwriting requirements.
- Knowledge of and familiarity in adhering to account opening
procedures, regulations including CIP, etc.
- Experience utilizing banking core processing systems for
account opening and maintenance (FIS preferred).
- Supervisory experience is desired.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, and
Access).
- Required to work extended or weekend hours.
Avidia Bank is an Equal Opportunity Employer/Veterans/Disabled
Member FDIC/DIF
PM21PI176391681
Keywords: Avidia Bank, Worcester , Assistant Branch Manager, Executive , Shrewsbury, Massachusetts
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