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Program Director, Worcester Secure Treatment

Company: Commonwealth of Massachusetts: Executive Office of
Location: Westborough
Posted on: May 13, 2022

Job Description:

Description The Department of Youth Services (DYS) is seeking a dedicated and service minded individual looking for a challenging and rewarding experience to fill the role of Program Director in the Central Region.

The Program Director will be responsible for overseeing the front-line care and custody for some of the most at-risk youth in the commonwealth. The selected candidate is the primary custodian of a Department of Youth Services locked secure detention program. In this role the incumbent will ensure that juvenile offenders receive the necessary and appropriate level of care while offering creative and engaging programing that encourages and develops positive change with the youth in their care.

The Program Director will be responsible for all aspects of the safe and secure operation of a secure detention facility for pre-adjudicated adolescent males. This will be accomplished through the creation of a culture of mutual respect and support with a heavy focus on integrating the tenets of positive youth development along with programming to enhance family and community engagement.

Please Note:

The Program Director will be required to work a flexible schedule, which will include working one weekday evening and some weekend coverage.

For additional information about the Department of Youth Services and its programs please watch:



Duties and Responsibilities (these duties are a general summary and not all inclusive):


Oversee the operation of the program to ensure a high quality of care and oversight of the population and ensure that all DYS policies and procedures are adhered to.
Conduct security audits and checks; ensure adequate controls for contraband; respond to programmatic issues and emergencies, conduct investigations when necessary
Direct, assign and supervise the work of direct care professionals in the unit, ensure adequate staff to client ratios that conform to Early Education and Childcare regulations; confirm and approve time in SSTA for subordinate staff; prepare work schedules; manage the use of overtime; ensure staff members are certified annually in Restraint Techniques, Suicide Prevention First Aid, CPR and PREA; supervise personnel in the reporting structure.
Prepare written materials including but not limited to monthly reports, internal and external investigative reports, serious incident reports, emergency/contingency plans.
Manage the process of Performance based Standards project (online database that compares MA DYS to other states), update and revise program procedures.
Provide oversight of Emergency Preparedness training and drills, PREA audit compliance; provide written response post-audit/on- site visit to inquiries from DYS monitors to ensure DPH compliance.
Work as member of the program's team of senior staff in developing program goals and objectives.
Maintain the safety, security, and order of a locked secure treatment program with an emphasis on the safety and security of staff, clients, and visitors.
Develops community involvement to provide enrichment opportunities for youth and to foster community relations.
Establish effective communication systems and working relationships with Regional Managers, Clinicians, Caseworker staff, families, outside agencies and volunteers.
Ensure effective communication within the program by organizing and acting as chair of regular staff meetings; create a regular structure for daily shift change, bi-weekly community meeting, weekly administrative meeting, monthly supervisors meeting, monthly all staff meeting, and shift meetings as needed.
Create opportunities for program improvements and to exploit successes; Conduct program analysis to determine budgetary, training and physical resource needs; Recommend program revisions based on analysis and evaluation.


Required Qualifications:


Strong interpersonal, written, and oral communication skills as well as clinical and organizational skills in a field directly related to the functions of the Department of Youth Services.
Demonstrated understanding of clinical concepts and practice along with experience working in settings with clinical services.
Knowledge of the DYS continuum of care and the goals and objectives of DYS.
Knowledge of the Principles of Juvenile Detention Alternative Initiative (J.D.A.I.).
Ability to supervise and integrate employees and programming from a variety of disciplines.
Knowledge of and the ability to work with other areas of the criminal justice field.
Considerable knowledge of State laws pertaining to juvenile laws and juvenile rights including experience in juvenile/adult corrections.
Ability to allocate resources within a set budget.
Proficiency in Microsoft Office applications such as Word, Excel, Power Point and Outlook.


Preferred Qualifications:


Experience with the laws, rules, regulations, policies, and procedures governing juvenile justice as well as the professional standards of assigned unit activities.
Knowledge of the types and availability of public and private organizations providing services to juveniles.
Familiarity of the types and application of emergency medical procedures such as basic first aid, and CPR.
Trained in Restraints and crisis intervention.
Experience of DYS programming, population data, and internal operations including DYS data management system (including JJEMS).


Special Requirements:


Minimum Age Requirement: 21 years
Must be able to perform the physical requirement of the job (i.e. Ability to properly restrain or subdue youth through appropriate use of handcuffs or other restraint techniques) if necessary.
Able to talk and/or hear, stand and walk, run

Keywords: Commonwealth of Massachusetts: Executive Office of, Worcester , Program Director, Worcester Secure Treatment, Executive , Westborough, Massachusetts

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