F&I Account Manager - Dealertrack
Company: Cox Automotive
Posted on: May 13, 2022
Primary Location: 500 Faunce Corner Rd, Worcester, MA,
USDivision: Cox AutomotiveJob Level: Manager/Senior ManagerTravel:
Yes, 50 % of the TimeSchedule: Full-timeShift: Day JobRequisition
Number: 202202159_61883127At Cox, we're forward-thinking innovators
who put people first. Our award-winning workplace culture is
centered on inclusion and kindness, and we're looking for people to
join our mission to be a force for good in the world. Come build a
better future with us across automotive, communications, the
environment and more.We want to do everything we can to keep our
employees safe and healthy. Therefore, where permitted by
applicable law, you will need to be fully vaccinated against
COVID-19 to be considered for this U.S.-based job. Reasonable
accommodations for medical and religious objections will of course
be considered.Keep reading to learn more about this opportunity to
join the Cox family of businesses.Account Manager Finance and
Insurance (F&I), DealertrackAre you a self-starter, a
go-getter, and a deal maker? At Cox Automotive Retail Solutions,
you will find a culture that rewards such an entrepreneurial
spirit. We empower our team members to make their own decisions for
growing our business. We are looking for like-minded people who can
share our passion for success.This is a #remote, territory-based
role and the incumbent will need to be located within the territory
(Massachusetts).What Youll DoThe F&I Account Manager is
responsible for retaining, advocating, and growing the credit app
and digital contracting volume of franchise and large independent
automotive dealers in their assigned territory. They are also
responsible to grow their install base of dealers onto the
DealerTrack F&I platform. They will offer creative solutions to
help dealers reach their business objectives and provide insights
on F&I products to internal partners regarding key dealer
business challenges. They will also reinforce the value of existing
Dealertrack and Cox Auto products and serve as the primary point of
contact for Dealertrack F&I. This position owns, deepens, and
continually builds the relationship with the dealers they are
responsible for.Heres more of what you can expect when you step up
to the plate:
- To effectively manage the progress and results of accounts
assigned - retention, credit app volume, and digital contracting
- To prospect new dealers and dealer groups within an assigned
territory to effectively grow their install base.
- To engage in high-profile level activity across strategic
- To ensure all accounts/groups are effectively set up and
experience a smooth transition.
- To build and develop strong working relationships with
customers and users at all levels from Dealer/Owner/Decision-Maker
- To work with 'at risk clients, determine an action plan to
turnaround and conquer objections
- Demonstrate "ownership" of an account by responding to client
requests the same day.
- Monitor and analyze account performance/volumes and trends to
determine adjustments to dealer expectations/goals/objectives in
order to achieve results.
- Using methods provided to closely monitor system 'red
flags/emergencies with clients and take immediate action.
- To generate additional business/revenue within existing
accounts for additional stores and products.
- Conquest competitive accounts within territory with the goal of
converting to Dealertrack F&I.
- Determine at any point the need for additional 'value resource
in order to maintain the success of client progress/results.
- To contribute and manage action to turn around 'canceled
- To effectively manage time and activity to successfully engage
with a set number of clients per day.
- To assist in generating high client attendance to product
workshops and demonstrations.
- To participate in product development/enhancement review
sessions in order to develop self and grow as a Dealertrack F&I
- To schedule any travel in a way that allows for maximum time
Whats In It For You?As a dynamite Account Manager, you deserve
success in your life as well, and at Cox, we define "success" as
being a part of a company that gives you lots of opportunities and
- First, weve created an exceptional salary package, plus
additional incentives including highly sought-after yearly sales
awards and recognition for our top salespeople. We are an
inclusive, sales-friendly environment where different perspectives
are valued and celebrated.
- Looking for tools and training to up your game? Weve got them.
And we offer a work/life balance that allows you to enjoy
flexibility, family, and friends.
- We believe in taking good care of our team, so youll also have
access to benefits like an impressive base salary with an uncapped
commission, 401(K) with company match, and quality healthcare &
life insurance options.Cox gives you flexible paid-time-off and
provides access to a lifestyle coach, adoption assistance, pet
insurance, employee discounts, tuition reimbursement, and more.Who
You AreYoure a self-starting, consulting, and closing crusader who
knows how to win clients and keep them. You love being on the road,
connecting with people, and bringing solutions to their doorsteps.
You structure each day for success and each relationship with care.
Multi-tasking? Youre all over that...and this...and that
- 5 years of relevant work experience.
- BS/BA degree.
- OR an equivalent combination of education and work-related
- Recent retail automotive management experience (preferably
General Manager, General Sales Manager, F&I Manager, Used Car
Manager, or Pre-owned Director).
- Previous experience in Finance & Insurance.
- Previous experience using a Customer Relationship Management
- Previous experience meeting face-to-face with customers.
- Outstanding relationship management capabilities.
- Ability to effectively work with all levels at the
- Exceptional listening skills and ability to detect
problems/risks without being in a face-to-face situation.
Come join the Cox family of businesses and make your mark
Who We AreAbout Cox AutomotiveTheres nothing ordinary about Cox
Automotive. We are people of every background driven by our passion
for mobility, innovation, client success and community outreach. We
make buying, selling and owning (or simply using) cars easier for
everyone. Touching more than 40,000 clients across five continents,
we bring together the best brands and the best teams to propel the
automotive industry forward. Some of those team members work for
our iconic consumer brands like Autotrader and Kelley Blue Book,
while others are creating the future of automotive at
industry-facing brands like Dealer.com, Manheim and vAuto.About
CoxWe are the Cox family of businesses. Weve been making our mark
since 1898 by building and evolving world-class businesses, staying
true to our values, and encouraging top talent to always look for
growth and impact while building a career with us. Our primary
divisions - Cox Communications and Cox Automotive - are driving a
new wave of innovation, powering smart cities with powerhouse
broadband communications and pioneering greener, more progressive
transportation alternatives for individuals and fleet operators.
Were also expanding into new spaces like cleantech and healthcare
to rev up our momentum toward building a better future for the next
generation. Were looking for the talent today who will be our
leaders tomorrow. Sound intriguing? Learn more about where we are
today, where we hope youll be going with us, and the common purpose
that unites us at coxenterprises.com.Benefits of working at Cox may
include health care insurance (medical, dental, vision), retirement
planning (401(k)), and paid days off (sick leave, parental leave,
flexible vacation/wellness days, and/or PTO). For more details on
what benefits you may be offered, visit our benefits page.Cox is an
Equal Employment Opportunity employer - All qualified
applicants/employees will receive consideration for employment
without regard to that individuals age, race, color, religion or
creed, national origin or ancestry, sex (including pregnancy),
sexual orientation, gender, gender identity, physical or mental
disability, veteran status, genetic information, ethnicity,
citizenship, or any other characteristic protected by law. Cox
provides reasonable accommodations when requested by a qualified
applicant or employee with disability, unless such accommodations
would cause an undue hardship.Statement to ALL Third-Party Agencies
and Similar Organizations: Cox accepts resumes only from agencies
with which we formally engage their services. Please do not forward
resumes to our applicant tracking system, Cox employees, Cox hiring
manager, or send to any Cox facility. Cox is not responsible for
any fees or charges associated with unsolicited resumes.
Keywords: Cox Automotive, Worcester , F&I Account Manager - Dealertrack, Executive , Worcester, Massachusetts
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