F&I Account Manager - Dealertrack

Company: Cox Automotive
Location: Worcester
Posted on: May 13, 2022

Job Description:

Primary Location: 500 Faunce Corner Rd, Worcester, MA, USDivision: Cox AutomotiveJob Level: Manager/Senior ManagerTravel: Yes, 50 % of the TimeSchedule: Full-timeShift: Day JobRequisition Number: 202202159_61883127At Cox, we're forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we're looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.Keep reading to learn more about this opportunity to join the Cox family of businesses.Account Manager Finance and Insurance (F&I), DealertrackAre you a self-starter, a go-getter, and a deal maker? At Cox Automotive Retail Solutions, you will find a culture that rewards such an entrepreneurial spirit. We empower our team members to make their own decisions for growing our business. We are looking for like-minded people who can share our passion for success.This is a #remote, territory-based role and the incumbent will need to be located within the territory (Massachusetts).What Youll DoThe F&I Account Manager is responsible for retaining, advocating, and growing the credit app and digital contracting volume of franchise and large independent automotive dealers in their assigned territory. They are also responsible to grow their install base of dealers onto the DealerTrack F&I platform. They will offer creative solutions to help dealers reach their business objectives and provide insights on F&I products to internal partners regarding key dealer business challenges. They will also reinforce the value of existing Dealertrack and Cox Auto products and serve as the primary point of contact for Dealertrack F&I. This position owns, deepens, and continually builds the relationship with the dealers they are responsible for.Heres more of what you can expect when you step up to the plate:

• To effectively manage the progress and results of accounts assigned - retention, credit app volume, and digital contracting volume.
• To prospect new dealers and dealer groups within an assigned territory to effectively grow their install base.
• To engage in high-profile level activity across strategic client groups.
• To ensure all accounts/groups are effectively set up and experience a smooth transition.
• To build and develop strong working relationships with customers and users at all levels from Dealer/Owner/Decision-Maker down.
• To work with 'at risk clients, determine an action plan to turnaround and conquer objections
• Demonstrate "ownership" of an account by responding to client requests the same day.
• Monitor and analyze account performance/volumes and trends to determine adjustments to dealer expectations/goals/objectives in order to achieve results.
• Using methods provided to closely monitor system 'red flags/emergencies with clients and take immediate action.
• To generate additional business/revenue within existing accounts for additional stores and products.
• Conquest competitive accounts within territory with the goal of converting to Dealertrack F&I.
• Determine at any point the need for additional 'value resource in order to maintain the success of client progress/results.
• To contribute and manage action to turn around 'canceled accounts.
• To effectively manage time and activity to successfully engage with a set number of clients per day.
• To assist in generating high client attendance to product workshops and demonstrations.
• To participate in product development/enhancement review sessions in order to develop self and grow as a Dealertrack F&I 'knowledge master.
• To schedule any travel in a way that allows for maximum time with clients.
  Whats In It For You?As a dynamite Account Manager, you deserve success in your life as well, and at Cox, we define "success" as being a part of a company that gives you lots of opportunities and options.
  • First, weve created an exceptional salary package, plus additional incentives including highly sought-after yearly sales awards and recognition for our top salespeople. We are an inclusive, sales-friendly environment where different perspectives are valued and celebrated.
  • Looking for tools and training to up your game? Weve got them. And we offer a work/life balance that allows you to enjoy flexibility, family, and friends.
  • We believe in taking good care of our team, so youll also have access to benefits like an impressive base salary with an uncapped commission, 401(K) with company match, and quality healthcare & life insurance options.Cox gives you flexible paid-time-off and provides access to a lifestyle coach, adoption assistance, pet insurance, employee discounts, tuition reimbursement, and more.Who You AreYoure a self-starting, consulting, and closing crusader who knows how to win clients and keep them. You love being on the road, connecting with people, and bringing solutions to their doorsteps. You structure each day for success and each relationship with care. Multi-tasking? Youre all over that...and this...and that too.Qualifications:Requirements:
    • 5 years of relevant work experience.
    • BS/BA degree.
    • OR an equivalent combination of education and work-related experience.
      Preferred:
      • Recent retail automotive management experience (preferably General Manager, General Sales Manager, F&I Manager, Used Car Manager, or Pre-owned Director).
      • Previous experience in Finance & Insurance.
      • Previous experience using a Customer Relationship Management system.
      • Previous experience meeting face-to-face with customers.
      • Outstanding relationship management capabilities.
      • Ability to effectively work with all levels at the dealership.
      • Exceptional listening skills and ability to detect problems/risks without being in a face-to-face situation.
        Come join the Cox family of businesses and make your mark today.
        Who We AreAbout Cox AutomotiveTheres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.About CoxWe are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: Cox Automotive, Worcester , F&I Account Manager - Dealertrack, Executive , Worcester, Massachusetts