Assistant General Manager
Company: Hilton Garden Inn Boston/Marlborough
Posted on: August 5, 2022
This LEADER is responsible for overseeing the overall management
and operation of the hotel, along with the General Manager. Uses
leadership skills to build/maintain a positive work environment,
retain top talent, drive revenues/profit, and ensure an exceptional
This position is expected to lead by example. This requires
candidates to be schedule-flexible, working weekends and some
evenings. Our ideal candidate is career growth focused and
committed to growing into progressive management roles, such as
Key Responsibilities Include:
-Food & Beverage Management - This position will have direct
oversight of Food & Beverage operations; including Courtyard
Bistro, Bar, and Banquets. Revenue Generation, Profit Control,
Labor Management, Training, Inventory Controls, etc. Strong F&B
experience is a must!
-Team Culture - Assist GM to create a unique Team-First culture
that hires, develops, and retains top talent through communication,
coaching, development, respect, fair wages, and fun! We want to be
the hotel that everybody wants to work at.
-Hotel Operations - Assist GM to lead department managers and team
members to efficient, organized, and seamless hotel operations.
Develop and implement operational procedures to maximize
-Guest Experience - Lead department managers and team members to
providing an exceptional guest experience. This position will take
ownership of our hotel's GSS scores and goals, ensuring that all
team members understand the metrics, are reading guest feedback,
and are committed to a great guest experience.
Keywords: Hilton Garden Inn Boston/Marlborough, Worcester , Assistant General Manager, Executive , Westborough, Massachusetts
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