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Associate Product Manager- Order Management and Fulfillment

Company: BJ's Wholesale Club
Location: Westborough
Posted on: August 5, 2022

Job Description:

Join a team of more than 32,000 team members, comprised of our home office and over 229 clubs and 7 distribution centers. We're committed to delivering value and convenience to our Members, helping them save every day on everything they need for their family and home. BJ's Wholesale Club offers a collaborative, team-oriented environment where all team members can learn, grow and excel. -Who you areYou have built a solid product foundation through multiple years of product management experience. You are comfortable rolling out new features end-to-end and working directly with engineers and other stakeholders. You also have experience gathering information from Members and stakeholders, building features that involve both the front and back-end, especially with experience in building robust fulfillment systems.
What the role isYou will be a leader in our Fulfillment Portfolio, focusing on building out a robust order management and fulfillment systems and building out robust shipping and delivery systems. This includes deep understanding of the Member and employ a "Jobs to Be Done" mentality. You are obsessed with problems and strategize features and solutions that achieve relevant metrics that drive an outcome-based approach. You have strong business acumen from problem discovery, solution ideation and employing a test and learn mindset.
You will drive the end-to-end roadmap and strategy for fulfillment and shipping systems, whose mission is to simplify member experience & increase team member productivity by delivering an enterprise grade products. -You will work in a lean software development environment, within a fast-paced agile process, helping to define problems and deliver on business & user outcomes. You will partner with UX to use customer feedback, test hypothesis, conduct continuous discovery & deliver iterative roadmaps. You will test early and often with an interactive approach to deliver a usable, practical, valuable & viable product.
As the Associate Product Manager, you will be the 'voice of the product', empathizing with members, team members & stakeholders. You will use data to prioritize the roadmap, using a qualitative & quantitative data driven approach. -In this role you will

  • Employ your technical knowledge of order management and fulfillment systems and be able to translate technical capabilities and enhancements to business stakeholders with an outcome-based approach
  • Work cross-functionally with engineers, UX design, finance, and merchandising
  • Excel in strategic thinking to discover and understand problems, ideate through solutions, validate them, launch lean experiments, and plan a strategic product roadmap.
  • Provide a data-driven approach to analyze qualitative and quantitative data to continually iterate on product.
  • Contribute thought leadership to overall digital strategy
    • Candidates will have experience in product management, designing, developing, and managing the rollout of products in ecommerce/retail.
    • BA or BS degree in Engineering, Business, Supply Chain or related field
    • 2-4 years professional experience in product management, retail, consulting or related field
    • Strong understanding of order management and fulfillment systems
    • Experience in gathering and transforming business needs into product requirements and developing actionable product roadmap
    • Strong written and verbal communication skills
    • Ability to lead, manage stakeholder expectations, plan and estimate level of effort required to deliver and launch a product.
    • Demonstrated ability to own projects, think big and influence across all levels of an organization
    • Ecommerce experience with focus on Omni Channel capabilities
    • Data-driven decision making or quantitative analysis skills

Keywords: BJ's Wholesale Club, Worcester , Associate Product Manager- Order Management and Fulfillment, Executive , Westborough, Massachusetts

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