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Assistant General Manager

Company: Hilton Garden Inn Boston/Marlborough
Location: Bolton
Posted on: August 5, 2022

Job Description:

This LEADER is responsible for overseeing the overall management and operation of the hotel, along with the General Manager. Uses leadership skills to build/maintain a positive work environment, retain top talent, drive revenues/profit, and ensure an exceptional guest experience.

This position is expected to lead by example. This requires candidates to be schedule-flexible, working weekends and some evenings. Our ideal candidate is career growth focused and committed to growing into progressive management roles, such as General Manager.


Key Responsibilities Include:

-Food & Beverage Management - This position will have direct oversight of Food & Beverage operations; including Courtyard Bistro, Bar, and Banquets. Revenue Generation, Profit Control, Labor Management, Training, Inventory Controls, etc. Strong F&B experience is a must!
-Team Culture - Assist GM to create a unique Team-First culture that hires, develops, and retains top talent through communication, coaching, development, respect, fair wages, and fun! We want to be the hotel that everybody wants to work at.
-Hotel Operations - Assist GM to lead department managers and team members to efficient, organized, and seamless hotel operations. Develop and implement operational procedures to maximize performance.
-Guest Experience - Lead department managers and team members to providing an exceptional guest experience. This position will take ownership of our hotel's GSS scores and goals, ensuring that all team members understand the metrics, are reading guest feedback, and are committed to a great guest experience.

Keywords: Hilton Garden Inn Boston/Marlborough, Worcester , Assistant General Manager, Executive , Bolton, Massachusetts

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