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Director Applications

Company: UMass Memorial Health
Location: Worcester
Posted on: March 16, 2023

Job Description:

Provides leadership and accountability for the Information Services (IS) application portfolio which includes Clinical, Revenue Cycle and Access and ancillary applications.Responsible for ensuring that IS priorities are aligned with business and clinical strategic goals and operational priorities, and that there is centralized responsibility for core principles of IS portfolio management including budget, risk management, strategic alignment of IS investments, capacity planning, demand management, and standardization of investment procedure and plans.Demonstrates leadership presence and builds a track record of leading and managing high performing teams in a highly specialized and customer-driven environment. Participates in hands-on activities with a deep understanding of clinical and hospital operations including financial analysis, and process improvement.Major Responsibilities:

  • Provides overall leadership and accountability for the planning, design, maintenance, and support of enterprise wide business and clinical applications; technical support, integration, and decision support, furthering the mission, vision and goals of UMass Memorial Health Care (UMMHC).
  • Provides highly responsive customer service programs and processes to meet customer requirements and solve underlying problems with assigned application portfolio.
  • Maximizes the effectiveness of applications portfolio through the ongoing program portfolio management, delivery and performance measurement of clinical, revenue cycle, access and business applications.
  • Provides ongoing leadership regarding the assessment, evaluation and implementation of new technologies.
  • Provides operational management of data integration, reporting, and training to develop a measurably effective and efficient application operation.Position Qualifications:License/Certification/Education:Required:
    • Bachelor's degree in Computer Science or an equivalent combination of education and experience, with related knowledge in information systems.Experience/Skill:Required:
      • Ten (10) years of related experience, including seven (7) years of leadership & staff management experience.
      • Comprehensive knowledge of the methods and processes for the selection or development and implementation of applications software to meet business and/or clinical and related practice management information system needs.
      • Ability to provide effective leadership to multi-discipline teams.
      • Excellent project management and communications skills.
      • Experience implementing and supporting Workday in a healthcare setting
      • Knowledge of integration with Epic a plus
      • 10 or more years experience managing professional staffAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Keywords: UMass Memorial Health, Worcester , Director Applications, Executive , Worcester, Massachusetts

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