Branch Manager - Worcester, MA
Company: Cross Country Healthcare
Location: Worcester
Posted on: April 22, 2024
Job Description:
Cross Country is looking for top talent to join our team! Cross
Country is a market-leading, tech-enabled workforce solutions and
advisory firm with more than four decades of industry experience
and insight helping clients tackle complex labor-related
challenges. Diversity, equality, and inclusion are at the heart of
the organization's overall corporate social responsibility program
as t is closely aligned with our core values to create a better
future for its people, communities, and stockholders. Most recently
named one of the 'Top Places to Work' by US News and World Report,
and a Most Loved Workplace by Newsweek Magazine, Cross Country is
committed to excellence in delivery of its services and was the
first public company to earn The Joint Commission Gold Seal of
Approval for Health Care Staffing Services Certification with
Distinction. BASIC PURPOSE The Branch Manager plans, directs, and
coordinates the day-today operations for the assigned Home Care
branch. ESSENTIAL FUNCTIONS
- Direct all branch activity
- Manage, maintain and increase productivity
- Responsible for long term planning and improvement initiatives
with the Area Director of Homecare Services
- Identify and implement creative solutions to complex
problems
- Supervise and mentor direct reports through weekly
meetings
- Establish and maintain professional and positive relationships
with HCT clients
- Troubleshoot client issues as they arise
- Run weekly/daily reports to track branch productivity:
- Run open order report by branch
- Run applicant report by branch
- Attend recruitment meetings as needed and offer ideas for
creative recruitment
- Advise on recruitment challenges, informing senior leadership
when methods should be modified
- Recruit, hire and train branch personnel
- Supervise staff. Monitor and evaluate performance
- Track employee productivity through weekly and monthly
reporting
- Troubleshoot personnel issues as they arise, including but not
limited to- disciplinary action and terminations
- Manage internal staffing and schedules, maintaining appropriate
in-office coverage at all times, for all departments
- Oversee activity within the department
- Properly manage onboarding costs for HCT client/clients
- Work with centralized compliance department to conduct periodic
file audits to ensure that all pre-employment qualifications are
being met and files are in compliance throughout the branches
- Ensure that all tasks related to staffing are completed
daily
- Ensure that time to fill guidelines are being met
- Train branches on client specific reporting requirements for
staffing purposes
- Immediately address questions and concerns from the client
- Partner with payroll department to create internal payroll
deadlines
- Review overall payroll for accuracy
- Assist with accurate back-office billing setup through the
homecare software
- All other duties as assigned. QUALIFICATIONS
- Intermediate knowledge of MS office products
- 2+ years of management or supervisory level experience
- 3+ years' related experience in recruitment and/or account
management, preferably in healthcare staffing industry.
- Strong computer skills, including the ability to learn new
systems Education:High School or equivalent required. Bachelor's
degree from an accredited college or university or 4 years of
comparable experience preferred; or any equivalent combination of
education and experience sufficient to successfully perform the
essential functions of the job. Company equipment(laptop, monitor,
keyboard, mouse headset) will be provided directly to you for use
during employment.
Benefits
Cross Country offers a competitive compensation, benefits, and
wellness program, including Medical Insurance, Dental Insurance,
Vision Insurance, Life Insurance, Disability Insurance, Voluntary
Insurance,401(k) plan, Tuition Assistance, and Pet Insurance. The
company offers a variety of Wellness options through Burnalong,
which offers a robust online platform of classes and programs as
well as local gym access.
Cross Country is an EEO employer - M/F/Veteran/Disability.
#IND_01 #IND_02
#J-18808-Ljbffr
Keywords: Cross Country Healthcare, Worcester , Branch Manager - Worcester, MA, Executive , Worcester, Massachusetts
Didn't find what you're looking for? Search again!
Loading more jobs...