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Project Manager - Communications - Digital Health

Company: Partners HealthCare(PHS)
Location: Somerville
Posted on: October 21, 2019

Job Description:

As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Womens Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

Were focused on a people-first culture for our systems patients and our professional family. Thats why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal developmentand we recognize success at every step.

Our employees use the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk, and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

General Summary/Overview Statement

The Digital Project Manager Communications will work for the Chief of Staff and help further the work of the Digital Health department with a large focus on managing communications and department-wide events. The role will assist the Chief of Staff with day-to-day work planning and organizational meetings to maintain smooth departmental operations.
The role will be expected to help cultivate a thoughtful and comprehensive Digital Health communication strategy to all corporate and system-wide employees, increasing knowledge and understanding, enhancing the visibility and credibility of senior leadership, ensuring two-way communication pathways, and advancing a culture that values collective achievement, teamwork, pride, diversity and mutual respect.
The role will also be expected to understand and distill fundamental clinical, technical, and operational details and develop and remain current with communication technologies and innovative communication approaches to ensure communications are accurate, targeted and appropriate for the intended audiences.
Principal Duties and Responsibilities

Executing a consistent internal communications strategy for Digital Health, managing internal communications activities, particularly with respect to newsletters, intranet sites, all-employee emails, and serving as a key point person for critical event communications.
Writing, editing, and delivering written communication materials about departmental news, events, initiatives and campaigns, goals and progress using the appropriate communication vehicles.
Creating a 12-month rolling communication plan for Digital Health and executing on both short- and long-term goals of the plan.
Acting as a liaison for Digital Health -specific content and communications by working closely and collaboratively with executives and managers in dedicated department(s) to meet their needs as clients and providing the tools and messages necessary to help Digital Health communicate effectively.
Soliciting news from leaders and staff regularly to build into Digital Health communication plan.
Providing support to the Corporate Communications team as needed for program/project communications that will affect Digital Health employees.
Enhancing employee satisfaction and engagement within Digital Health using existing and new communication methods
Developing communication strategies to increase employee awareness and adoption of the Partners intranet platform that align with strategic goals and vision.
Creating a system for the sharing of departmental meeting notes and PowerPoints online.
Assisting the Chief of Staff with day-to-day work planning and organizational meetings to maintain smooth departmental operations.
Performs other duties as assigned. Bachelors degree required, preferably in English, Communications, Marketing, Public Relations, Journalism or a related field.
Three to five years minimum of communications experience preferably in a health care setting or project/consulting environment.
Demonstrated writing excellence including the ability to write original material effectively, clearly and quickly, and edit material for tone, grammar and punctuation.
Generalist experience in a range of marketing and communications functions including employee communications, event management, web design/development, social media and direct mail.
Experience with web content management systems.

SKILLS/ABILITIES/COMPETENCIES REQUIRED

Strong proficiency in Word, PowerPoint, Excel and Outlook.
Outstanding writer and editor
Demonstrated strong writing skills and sound editorial judgment regarding publication content, design and effectiveness.
Strong interpersonal and communication skills overall to relate appropriately and effectively to a diverse audience.
Ability to inform strategy and understand and communicate complex ideas, including problem-solving skills necessary to gather and interpret data and to diagnose needs.
A self-starter who has the ability to work autonomously and manage multiple projects simultaneously.
Advanced interpersonal skills and a demonstrated ability to work effectively as a part of multiple teams/projects/initiatives.
Judgment and maturity along with the ability to manage confidential information.
Ability to collaborate with the Director of Internal Communication and other colleagues in developing communication tactics and content, tackling priorities head-on, and displaying sound decision-making ability.
Excellent project planning and organizational skills, and the ability to assist with developing communication programs and logistics involving great detail.
Ability to support and market innovative ideas effectively to constituents at many levels of the Partners community
The ability to operate effectively in a dynamic, fast-paced environment.
Strong customer service orientation.

WORKING CONDITIONS

Permanent position, 40 hours in office environment based in Somerville.
Some local travel to Partners sites in Eastern Massachusetts. Partners HealthCare is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

Keywords: Partners HealthCare(PHS), Worcester , Project Manager - Communications - Digital Health, Executive , Somerville, Massachusetts

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