Medical Receptionist Benefits Coordinator - Bi Lin
Company: Edward M. Kennedy Community Health Center, Inc.
Location: Worcester
Posted on: May 16, 2022
Job Description:
Job DescriptionJob Summary:Team member responsible for
reception, all functions of check-in and certain sites check-out,
new patient registration, insurance verification, data entry and
clerical duties. Essential Functions:
- Greet and check in patients arriving for their scheduled
appointment adhering to department standard operating procedures
and practices including: verify patient identity, verify patient
demographics and update when appropriate, verify all necessary
insurance information for all patients, identify patients whose
insurance is invalid or terminated and refer to a Health Benefit
Advisor, collect required fees and co pays due at the time of the
visit. Maintain accurate financial recordings of assigned Cash Bag
and print batch reports.
- Complete Sliding Fee Scale applications for all patients
adhering to Health Center procedures.
- Have patient sign Patient Consent form for all new patients
when they first get seen in the health center. Provide Center
information pertaining to the following: Center programs and
services, Patient Rights and HIPAA Brochures, hours of operation,
24 Hour Emergency Call Service, etc.
- Educate patient regarding health plan options and choosing the
correct insurance that the health center accepts. Additionally,
assist with changing insurance primary care provider and assist
with enrollment into health plan.
- Follow proper procedures for handling patients and new patients
who walk in seeking medical services.
- Enter all necessary information into EPM and scan all necessary
forms. Managed paper flow (encounter forms, labels) necessary for
patients to receive appropriate health center services during the
visit.
- Answer the telephone and manage call in a timely manner
utilizing good judgment and adhering to site protocols.
- Maintains recall lists and communicate with patients as
appropriate adhering to site protocols.
- Participate in all scheduled departmental and Center wide
meetings. Perform other duties and work on special projects as
assigned by the supervisor.Education and Experience:
- High School Diploma or equivalent.
- Bilingual in English/Spanish or English/Portuguese.
Substitutions Allowed: Bilingual language fluency may be
substituted with other language as needed by Health Center.
- Strong computer skills including typing, familiarity with
Microsoft Word and Internet Explorer, and accurate data entry
typing.
- Customer Service and communication skills.Powered by
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Keywords: Edward M. Kennedy Community Health Center, Inc., Worcester , Medical Receptionist Benefits Coordinator - Bi Lin, Healthcare , Worcester, Massachusetts
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