Medical Secretary
Company: UnitedHealth Group
Location: Worcester
Posted on: May 28, 2023
Job Description:
External applicants are eligible for a $1,000 sign-on
bonus!Opportunities with Reliant Medical Group. When you join
Reliant, you'll be part of a community-based, multi-specialty,
physician-led medical group. Everyone works collaboratively on a
common purpose: improving the quality, cost and experience of
health care. With the resources of a global health organization -
Optum - behind us, we're at the forefront of value-based care.
Supported by a patient-centric business model - integrated care
teams focus on the best patient care, rather than volume. Here,
you'll contribute to an exceptional patient experience. Discover a
place where you can help shape the future of health care and do
your life's best work.(sm)Position Details:
- Location: 100 Front Street, Worcester, MA 01608
- Department: Geriatric Primary Care
- Schedule: Full or Part Time, Monday - Friday: Flexible
hoursThis position performs a full range of administrative medical
support services while ensuring the highest level of patient care
and satisfaction.Primary Responsibilities:
- Acts as a patient advocate and liaison in coordinating
healthcare services by partnering with a care team (Nurses,
Providers, and Medical Assistants)
- Addresses patient-care related telephone calls via an incoming
work queue aligning with department metrics
- Documents appropriate information in patient's charts using an
electronic medical records system
- Completes and maintains physician's schedules, coordinating
patient visits and medical procedures
- Ensures insurance authorizations are obtained and services are
covered in full, communicating information with patients as
neededYou'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
- Familiarity with various software applications such as
Microsoft Word, Outlook, Excel, etc.
- Full COVID-19 vaccination is an essential job function of this
role. Candidates located in states that mandate COVID-19 booster
doses must also comply with those state requirements. UnitedHealth
Group will adhere to all federal, state and local regulations as
well as all client requirements and will obtain necessary proof of
vaccination, and boosters when applicable, prior to employment to
ensure compliance. Candidates must be able to perform all essential
job functions with or without reasonable accommodationPreferred
Qualifications:
- High School diploma
- Additional specialized medical secretarial/medical office
training
- EMR experience
- Experience with high call volumes
- Superior customer service skills including the ability to
multi-task and resolve patient concerns in a timely manner
- Excellent communication, interpersonal and organizational
skills
- Ability to think critically and exercise sound judgmentTo
protect the health and safety of our workforce, patients and
communities we serve, UnitedHealth Group and its affiliate
companies require all employees to disclose COVID-19 vaccination
status prior to beginning employment. In addition, some roles and
locations require full COVID-19 vaccination, including boosters, as
an essential job function. UnitedHealth Group adheres to all
federal, state and local COVID-19 vaccination regulations as well
as all client COVID-19 vaccination requirements and will obtain the
necessary information from candidates prior to employment to ensure
compliance. Candidates must be able to perform all essential job
functions with or without reasonable accommodation. Failure to meet
the vaccination requirement may result in rescission of an
employment offer or termination of employmentCareers with Optum.
Here's the idea. We built an entire organization around one giant
objective; make health care work better for everyone. So when it
comes to how we use the world's large accumulation of
health-related information, or guide health and lifestyle choices
or manage pharmacy benefits for millions, our first goal is to leap
beyond the status quo and uncover new ways to serve. Optum, part of
the UnitedHealth Group family of businesses, brings together some
of the greatest minds and most advanced ideas on where health care
has to go in order to reach its fullest potential. For you, that
means working on high performance teams against sophisticated
challenges that matter. Optum, incredible ideas in one incredible
company and a singular opportunity to do your life's best
work.(sm)**PLEASE NOTE** The Sign-On Bonus is only available to
external candidates. - Candidates who are currently working for a
UnitedHealth Group, UnitedHealthcare or a related entity in a full
time, part time, or per diem basis ("Internal Candidates") are not
eligible to receive a Sign On Bonus.Diversity creates a healthier
atmosphere: UnitedHealth Group is an Equal Employment
Opportunity/Affirmative Action employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law.UnitedHealth Group is a
drug-free workplace. Candidates are required to pass a drug test
before beginning employment.
Keywords: UnitedHealth Group, Worcester , Medical Secretary, Healthcare , Worcester, Massachusetts
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