Acute Dialysis Services Program Manager - RN
Company: Fresenius Medical Care
Location: Concord
Posted on: March 26, 2026
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Job Description:
PURPOSE AND SCOPE: Ensure the provision of quality patient care
to all hospitalized patients in the most efficient manner in
accordance with company policy. Provides direct supervision and
coordination of inpatient staff. Responsible for low volume monthly
treatments. Utilizes the FMC mission, core values and customer
service philosophy to ensure quality service while maintaining a
high level of efficiency management. PRINCIPAL DUTIES AND
RESPONSIBILITIES: - Manages the tactical execution of short- and
long-term objectives through the coordination of activities with a
direct responsibility for results, including costs, methods, and
staffing. Monitors costs/spending in all areas including medical
supply inventory, personnel and accounts payable. Determine
innovative ways to reduce costs and maintain quality. - Ensures
proper staffing and operations at all contracted facilities. Ensure
efficient staff/ patient scheduling and efficient staffing
utilization following company policy while maintaining a safe
environment. - Provides leadership, coaching and development plans
for all direct reports to maintain an engaged and productive
workforce; partnering with Human Resources on employee matters. -
Acts as an advisor to subordinate(s) to meet schedules and/or
resolve technical problems. Responsible for hiring, coaching and
counseling employees, including performance reviews, development,
disciplinary action and terminations. - Technically proficient in
the specific department and knowledge of industry practice and
business principles. Works on issues of diverse scope where
analysis of situation or data requires evaluation of a variety of
factors, including an understanding of current business trends.
Reviews profit and loss statements for greater understanding of
specific department performance. - Responsible for Acute Care
Electronic System (ACES) include the following: - Takes initiative
and action to respond, resolve and follow up regarding customer
service issues with all customers in a timely manner. -
Collaborates with contracted facility representatives to maintain a
state of survey readiness for internal and external agency surveys.
Works with contracted facility (ies) to resolve specific department
issues as suggested/directed as a result of a survey. - Maintains
and prepares QAI data and presentations. Participates and presents
at meetings with internal and external representatives, often
leading a collaborative effort among members of a project team.
Assures provision of facility specific QAI information as
appropriate. - Interacts with internal departments and external
customers; particularly in problem resolution and acting as the
industry expert on behalf of the customer. - Ensures compliance
with hospital regulations and participates in surveys conducted by
TJC, CMS, OSHA and other agencies. - Ensures a proper orientation
and training program for all clinical and technical staff. Ensures
that continuing in-services are provided to all clinical and
technical staff. Maintain documentation of all training. - Conducts
and documents acute staff meetings on a regular basis. - Ensures
provision of dialysis and related services such as hemoperfusion,
apheresis, continuous renal replacement therapies, peritoneal
dialysis, and UF complete if contracted to do so. - Ensures that
treatment information is documented appropriately by staff
performing treatments and oversees billing for services performed
is timely and accurate. - If appropriately licensed, performs
treatments as necessary to assist in times of high census, staffing
shortages, and/or to assist with managing staffing costs as
appropriate. - Confers routinely with Technical Program Manager and
Technical Operations Manager to ensure preventative maintenance
program for routine machine maintenance, to ensure the timely
repair of disabled machines, to coordinate infection control
measures, routine culturing, water testing, logging of results,
transportation of equipment and supplies and communicate technical
information to the staff. - Ensures all acute treatments are
performed in contracted hospitals according to the established
policies and procedures and in compliance with all applicable
regulatory requirements. - Ensures efficient utilization of
supplies and equipment. - Assists with various projects as
assigned. - Performs other duties as assigned. PHYSICAL DEMANDS AND
WORKING CONDITIONS: - The physical demands and work environment
characteristics described here are representative of those an
employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions. -
Availability for night and weekend calls/troubleshooting may be
necessary to oversee issues as they arise with management of a
24/7/365 service. - Day to day work includes desk and personal
computer work and interaction with patients, facility staff and
physicians. - The position requires travel between assigned
facilities and various locations within the community. Travel to
regional, Business Unit and Corporate meetings may be required. -
The work environment is characteristic of a health care facility
with air temperature control and moderate noise levels. Could
possibly be exposed to infectious and contagious
diseases/materials. SUPERVISION: - May be responsible for the
direct supervision of various levels of inpatient staff as
designated by region. EDUCATION AND REQUIRED CREDENTIALS: -
Graduate of an accredited School of Nursing (RN); Advanced degree
desirable - Current state licensure as applicable EXPERIENCE AND
SKILLS: - 3-5 years’ related experience. - 3 years’ supervisory or
project/program management experience preferred. Fresenius Medical
Care maintains a drug-free workplace in accordance with applicable
federal and state laws. EOE, disability/veterans
Keywords: Fresenius Medical Care, Worcester , Acute Dialysis Services Program Manager - RN, Healthcare , Concord, Massachusetts
