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CERTIFIED MEDICAL OFFICE ASSISTANT UROLOGY

Company: UMASS Memorial Medical Center
Location: Worcester
Posted on: July 13, 2018

Job Description:

Requisition #: 183494

Title: Medical Office Assistant-Certified'Urology Clinic

Department: Urology

Grade: ADM6

Posting Date: July 3, 2018

Status: Non-Exempt

Shift: Days

Union: SHARE

Hours: 40

Shift Length: 8 hours

Location: UMass Memorial Medical Center ' Memorial Campus

Flexibility required with start and end times

UMass Memorial Medical Center is the region's trusted academic medical center, and part of the UMass Memorial Health Care system. We are committed to improving the health of people in Central Massachusetts through excellence in care, comprehensive health services, teaching and research.

Position Summary:

Provides patient care by assisting with the implementation of care plans. Takes and records vital signs such as blood pressures, temperatures, height, weight, etc. Performs EKG's, assists physician and others with clinical procedures such as urine cultures, pregnancy tests, throat cultures, etc. Draws blood. Performs a variety of clerical functions to support office functions.

Position Qualifications:

Knowledge of clinic and laboratory procedures required. High School diploma or equivalent required, plus completion of accredited program in Medical Office Assisting (MOA) at an accredited school. Certification is required and must be maintained. Minimum of three years of relevant experience is preferred.

Department-specific competencies, including age-specific competencies and their measurements, will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

Major Responsibilities:

Provides patient care. Assesses health status, implements care plans, documents interventions and evaluates patient progress following standard procedures.

Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG's. Documents intake assessment. Assists physician and others in clinical procedures as required or directed. Performs other basic clinical procedures such as venipuncture.

Performs basic office laboratory procedures such as urinalysis, urine culture, hematocrit, sed rate, monospot, pregnancy tests, throat cultures and related procedures. Draws blood as required or directed.

Triages medical calls as per clinic protocol and under the direction of the LIP. Returns patient calls and documents in patient record as required or directed. Calls prescription and refills as directed. Documents prescription calls.

Reviews laboratory results. Ensures abnormal results are brought to the attention of the physicians and others as appropriate.

Performs certain procedures in the clinic such as urodynamics testing and bladder challenges under the direction of the LIP. Assists in the performance of certain procedures such as prostate biopsies, ultrasounds, cystoscopies, and other procedures as indicated.

Cleans, sterilizes, and repackages surgical instruments and scopes as assigned. Possesses the necessary skills to operate the Sterrad and Trophon cleaning systems.

Assists in setting up vendor visits and new product/equipment evaluation per hospital policy.

Maintains records, reports, logs and other statistical information as required or directed.

Performs a variety of clerical duties such as typing, filing, scheduling appointments, making phone calls and related duties as required or directed.

Schedules and coordinates patient visits and medical procedures, for both inpatients and outpatients.

Issues and verifies patients' managed care referrals.

Registers patients for each patient visit, utilizing computer-based registration/scheduling system.

Verifies patient's insurance coverage and eligibility.

Collects co-payments from patients for visits, maintains records and makes daily cash deposit.

Batches daily encounter forms and relays/submits forms/information to billing office.

Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Follows up with personnel outside the clinic to expedite timely action and alleviate or report delays as appropriate.

Complies with established departmental policies, procedures, and objectives.

Attends variety of meetings, conferences, and seminars as required or directed.

Demonstrates use of quality improvement in daily operations.

Complies with all health and safety regulations and requirements.

Respects diverse views and approaches, and contributes to maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

Keywords: UMASS Memorial Medical Center, Worcester, CERTIFIED MEDICAL OFFICE ASSISTANT UROLOGY, Healthcare, Worcester, Massachusetts

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