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LPN - Chronic Care Manager (Telephonic)

Company: Dallas Healthcare Consultants
Location: Worcester
Posted on: December 9, 2018

Job Description:

LPN - Chronic Care Manager (Telephonic) Orb Health, Inc. Orb Health is cloud-based mobile Healthcare IT Company transforming patient lives through our next-generation collaborative care platform designed to inspire patient engagement while supporting healthcare providers for the future of value-based care. Orbs platform also supports care teams to effectively (and compliantly) manage populations of high-risk patients on a better path towards well-being and effective chronic disease management. As a fast-growing innovative company, we are rapidly expanding and in need of LPN's for the Chronic Care Manager positions in Massachusetts. This role will be providing telephone Chronic Care Management for patients throughout the health system under the direction of the patients physician. The nurse utilizes nursing process to evaluate patient needs over the telephone and provide guidance and education to patients, adhering to organizational policies, procedures and guidelines. Provides high risk patients with chronic disease management and liaises between the patient, hospital, physicians office, home care agency, etc. This position is telephonic care coordination as directed by the patients physician. Responsibilities Assess clients needs for services and cooperatively develop an integrated patient centered care plan and goals with the client/family and other providers. Coordinate transitional care from an inpatient service to other settings as per care plan. Work collaboratively with team members to provide outreach and engagement. Provide assistance through advocacy to client and family for entitlements and other community services Work closely with in-office providers to manage the day to day calls involving: symptom control, medication management, and provide patient and family education. Receive triage and respond to telephone calls from patients requiring medical guidance. Provides patients with clear instructions and education utilizing appropriate guidelines. Educates the patient on properly contacting physician office for urgent care matters / or 911 when appropriate or unsure. Directs patient to keep follow-up appointments with physician office and to maintain self-home care based on physician direction and outcomes of nursing assessment. Utilizes the in-office staff, and Clinical Call Center to meet the needs of the patient and family. Documents calls according to established guidelines. Communicates with physician, Nurse Practitioner, RN, Social Worker or other health care providers regarding patients status. Collaborates with the Nurse Practitioner, and or physician when patient requires intervention or follow-up. Participates in education and in-service programs. Qualifications Graduate from an accredited School of Nursing. Current compact license to practice as an LPN in MA with at least 3 years as an LPN. Minimum of 3 years experience as a Care/Case Manager or Coordinator either in the home care, inpatient, physician practice or in home case management setting. Experience working with the adult population Ability to work a full-time (40 hours minimum) flexible work schedule Prefer experience working as telecommuter or call center setting. Experience in clinical telephone triage Experience working with Electronic Health Record (EHR) Demonstrates progressive proficiency with the utilization of available computer technology, including typing skills. Demonstrated customer service, leadership, communication, interpersonal and problem solving skills, required. Please email resumes to the following: Eric Butler Sr. Executive Recruiter Dallas Healthcare Consultants Office- 214-613-1582 Ext: 222 Fax- 214-613-1597 eric@dallashealthcareconsultants.com or eric.butler@orbhealth.com www.dallashealthcareconsultants.com If opportunity doesnt knock, build a door.

Keywords: Dallas Healthcare Consultants, Worcester , LPN - Chronic Care Manager (Telephonic), Healthcare , Worcester, Massachusetts

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