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MENTAL HEALTH ASSOCIATE - Emergency Mental Health

Company: UMASS Memorial Medical Center
Location: Worcester
Posted on: December 9, 2018

Job Description:

Requisition #: 184261

Title: Mental Health Associate

Department: Emergency Mental Health

Grade: NSG5

Status: Non-Exempt

Shift: Mixed

Union: Non-Union

Hours: As Needed

Shift Length: 8 hours

Location: UMass Memorial Medical Center - University Campus

This position is a perdiem position 8 hour shifts. Minimum 4 shifts a month, including 2 weekend shifts. One major Winter and one Major Summer Holiday.

UMass Memorial Medical Center is the region's trusted academic medical center, and part of the UMass Memorial Health Care system. We are committed to improving the health of people in Central Massachusetts through excellence in care, comprehensive health services, teaching and research.

Position Summary:

Participates as a member of the mental health team on an inpatient and/or outpatient mental health units. Provides direct patient care including treatment planning, implementing plans, documentation, and milieu safety assessments and activities such as group activities.

Position Qualifications:


  • Associates Degree required, Bachelor's Degree preferred.
  • Two years experience in a health related field preferred.
  • Current Basic Life Support or Heart Savor certification required within one month as a condition of employment
  • Medical terminology and computer skills preferred

    Ability to read, write and communicate in English in a clear and concise manner.

    Must have effective interpersonal skills to provide respectful, culturally and age appropriate communication with patients, staff, visitors and others. Must demonstrate effective problem-solving abilities for routine situations. Must have ability to read, write and communicate in English in a clear and concise manner.

    Major Responsibilities:

    Serves as a member of the Mental Health Team and serves both internal and external customers including patients, families, nurses, physicians and other colleagues who support the delivery of care and services.

    Provides clear, timely communication to the Registered Nurse (R.N.) regarding observations and changes seen in the patient. Records behavioral data on appropriate data sheets.

    Maintains patient safety by performing patient safety checks, environmental safety rounds, utilizing fall prevention alternative devices/strategies as directed utilizing de-escalation and calming tools and strategies with anxious patients and following the Restraint Policy standards when caring for a restrained patient.

    Participates and shares responsibility for the development and maintenance of a safe and therapeutic environment.

    Serves as a leader or co-leader for group activities such as goal setting group, dual diagnosis groups, various activity groups, and structuring and supervising recreational activities. Handles routine situations and must request assistance from identified resources when more direction is needed.

    Assists in medical emergencies as directed by R.N. Utilizes proper safety techniques and body mechanic in all work related activities.

    Obtains and records vital signs (temperature, pulse, and respiration, blood pressure and pulse oxymetry). Measures and records patients' height and weight as assigned by R.N..

    Performs a variety of test and procedures which may include but not limited to EKGs, phlebotomy, and intake and output as assigned by R.N.

    Documents daily progress notes, and group notes (per policy) and as assigned by R.N.

    Assists the R.N. in other medical and psychiatric interventions as directed.

    Provides personal care as appropriate, working to optimize patient's independent functioning in performance of daily routines.

    Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.

    Performs safety checks on patients and unit as directed. Documents findings.

    Reviews and follows treatment plan with patient. Provides feedback to clinical team regarding implementation of the plan. Implements special treatment strategies as indicated in the plan.

    Maintains logs, organizes patient care charts for admission/discharge/transfer and maintains medical records as instructed.

    Attends staff meetings and in-service programs as required or directed. Keeps current with hospital and unit changes by reading communication boards and/or books, emails, bulletin boards, posted notices and reads and responds to UMMHC emails on a regular basis.

    Participates in unit based quality improvement initiatives.

    Compiles with required health, safety and HIPAA requirements.

    Complies with established departmental policies, procedures, and objectives.

    Attends variety of meetings, conferences, seminars as required or directed.

    Demonstrates use of Quality Improvement in daily operations.

    Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

    Performs a variety of duties to support patient care and operations of the department. Maintains work area in a neat and orderly manner, answer phone, takes messages, files, specifically designed chart audits and performs other similar and related duties as required or directed.

    All responsibilities are essential job functions.

    Keywords: UMASS Memorial Medical Center, Worcester , MENTAL HEALTH ASSOCIATE - Emergency Mental Health, Healthcare , Worcester, Massachusetts

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