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Receptionist / Medical Secretary - Summit Eldercare - Grafton St. Worcester, MA

Company: Fallon Health
Location: Worcester
Posted on: January 15, 2019

Job Description:

RESPONSIBILITIES

* Greet participants and public with positive demeanor.

* Answer telephone calls; direct calls to appropriate staff; transcribe and convey messages

* Open and sort incoming mail

* Type general office correspondence; letters, memorandums, etc.

* Maintain and distribute faxes utilizing e-faxing

* Call and fax all transportation changes to vendor

* Maintain accurate arrival/departure time log

* Notify all needed departments of transportation changes and cancellations

* Log grievances and/or incidents into database for purpose of quality improvement

* Responsible for scheduling all outside medical appointments as well as intakes, obtaining medical records and scheduling transportation if necessary

* Maintaining the Electronic Health Record (EHR) utilizing NextGen ensuring that charts are current

* Entering authorizations using QNXT

* Scan all medical records from current and previous providers accurately and in a timely manner within the HER

* Generally establish own work plan and priorities, using and/or modifying established procedures to assure timely completion of assigned work in conformance with established departmental policies and standards

QUALIFICATIONS

Education:

High School graduate or equivalent.



Liceense/Certifications:

Alzheimer s certification or willingness to be certified.

CPR certification or willingness to be certified essential



Experience:

2 years of customer service, secretarial, or receptionist position

Computer skills (Word, Excel, Power Point) is a must

Knowledge of IDX is desirable

Fallon Health is an equal opportunity employer. It is very important for us to maintain a consistant hiring process for every candidate. In addition, we are also a government contractor with requirements to report on our Affirmative Action planning. To that end, we require everyone to apply online.

If you do not have access to a computer or need assistance completing the application process, please contact Human Resources at 1-508-368-9893 (TRS 711).

Keywords: Fallon Health, Worcester , Receptionist / Medical Secretary - Summit Eldercare - Grafton St. Worcester, MA, Healthcare , Worcester, Massachusetts

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