WorcesterRecruiter Since 2001
the smart solution for Worcester jobs

Customer Service Representative

Company: Boston Direct Inc
Location: Worcester
Posted on: January 10, 2021

Job Description:

Boston Direct in Framingham is hiring for full-time Entry-Level Customer Service Representatives. We are seeking a bright and energetic individual to join our A-team who is comfortable and confident with people. Located on Route 9 in Framingham, Boston Direct Inc. is a growing marketing firm that specializes in relationship-based marketing and CRM. We launched in 2006 and in the past 12 years our company has grown from a tiny start-up with only two people to a thriving company with dozens of hard-working employees. We believe that our people are our biggest asset, and we're looking for another qualified candidate to add to our incredible customer service staff. We are currently operating 100% remotely for the first week of training after which we will have you engage with customers in normal day to day operations.Job Requirements:Customer Service Job Duties and Responsibilities

  • Able to think fast, find answers, and respond quickly to customer questions and issues, all with a polite, empathetic, and professional voice and manner
  • Able to sell, up-sell and cross-sell
  • Able to prospect customers directly through residential canvassing
  • Ability to memorize, recall, or research answers quickly
  • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team targets, goals, and quotas Customer Service Job Requirements and Qualifications
    • Previous experience in customer support, client services, door to door sales, or a related field
    • Excellent at communicating face to face and handling rejection
    • Basic computer skills and experience with tracking and recording customer information
    • Able to concentrate on multiple problems at once
    • Excellent time management and prioritization skills
    • Ability to listen actively, relay information, and type basic information simultaneously
    • Customer-focused for positive customer experience and resolution

Keywords: Boston Direct Inc, Worcester , Customer Service Representative, Hospitality & Tourism , Worcester, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Shift Leader Domino's - Bedford - Earn up to $18/hour (3056)
Description: ABOUT THE JOBYou were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone (more...)
Company: Domino's
Location: Bedford
Posted on: 01/22/2021

Postmates Delivery Driver - Start Earning! - In Salem
Description: Description:Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city (more...)
Company: Postmates
Location: North Reading
Posted on: 01/22/2021

Prep Cook
Description: JOB DESCRIPTION We are currently looking for a prep
Company: Dates and Olives
Location: Natick
Posted on: 01/22/2021


Domino?s Pizza delivery job - Roxbury Crossing - Earn up to $18 - $26 per hour with tips (3724)
Description: We are hiring Delivery Drivers to join our team Our Delivery Drivers get to ride around town, listen to music, and make great money We have very flexible schedules and
Company: Domino's
Location: Boston
Posted on: 01/22/2021

Part Time Retail Merchandiser
Description: Job DescriptionPart Time Retail Merchandiser We are hiring a Part Time Retail Merchandiser to help increase sales of premium consumer products at our client's retail locations within in assigned territory. (more...)
Company: Advantage Solutions
Location: Marlborough
Posted on: 01/22/2021

Cashier
Description: Job Description 15.00 an hour. Cashiers play a critical customer service
Company: The Home Depot
Location: Newton Center
Posted on: 01/22/2021

Branch Manager, Boston Metro Area, Dorchester, MA
Description: Branch Manager, Boston Metro Area, Dorchester, MA---2004042-Description-As a member of Santander's retail banking division you'll help serve Santander's retail and small business customers as part of (more...)
Company: Santander Holdings USA Inc
Location: Winchester
Posted on: 01/22/2021

Store Manager
Description: DOMINO'S TEAM ELITE IS LOOKING FOR FUTURE MANAGERS
Company: Domino's Pizza (Burlington)
Location: Burlington
Posted on: 01/22/2021

Delivery Driver - No Experience Needed
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Holbrook
Posted on: 01/22/2021

Non-CDL Route Delivery Driver
Description: br br Company Overview Where: 100 Meadow Road, Hyde Park, MA 02136 Type: Full-Time Non-Exempt Wage: 20.00/hour and up, based on experience. Benefits After 90 Days: Medical, Dental, Vision, 401k, (more...)
Company: HD Supply
Location: Hyde Park
Posted on: 01/22/2021

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Worcester RSS job feeds