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Admissions Coordinator/Concierge

Company: CareOne
Location: Millbury
Posted on: November 19, 2021

Job Description:

Overview The CareOne at Millbury mission is to define excellence within the health care community. We are dedicated to Maximizing Patient Outcomes. We treat Residents, their families and each other with respect, dignity and compassion. Through a collaborative and consultative approach, we strive to provide a framework of strength and stability for our Centers and Communities. We work to maintain the highest standards of care and service for Residents, families and our valued employees. We are proud to Offer: * Competitive Salary * Comprehensive Healthcare Benefits * 401k Retirement Plan * Paid Time Off * Opportunities to advance and grow your career * And More! If working with people who are dedicated, compassionate, and concerned about their patients is essential to you, then you'll appreciate being a part of our team. We've built a strong reputation on the outstanding level of care that we provide. We have a graciously appointed facility with strong belief in patient care and service; join us at our beautiful facility! We are an Equal Opportunity Employer EEO/AA/M/F/DV Responsibilities Balance Life & Work with a New Career Opportunity (LONG TERM CARE) (SHORT TERM REHAB) (SKILLED NURSING) Now Hiring - Admissions Coordinator/Concierge - Millbury, MA CareOne at Millbury Are you looking for an opportunity to find a rewarding career in healthcare where you can learn, grow, and make a difference in the lives of the elders we serve? Then look no further! Join our team at CareOne at Millbury and be the face and first impression to the new patients choosing our skilled nursing facility for care and rehabilitation services. Make sure their room is ready for their arrival, greet them when they come, tell them what to expect, make them feel comfortable after arrival, complete their admission documentation and be a friendly face day in and out! You will be a critical member of our team and also have the opportunity to work with our amazing admissions and sales/marketing team to learn the clinical and financial components of the admission process. Bring your smile and can do attitude to the team at CareOne at Millbury. We would love to have you! Essential Duties and Responsibilities: Responsible for all administrative responsibilities related to facility admissions Verifies Medicare, Primary and Co-insurance prior to admission Make follow-up calls to discharged patients Complete department data logs Work in concert with other facility staff to market and promote facility services to ensure occupancy and quality mix objectives are met Input all resident face sheets Daily census verification Distribute all necessary paperwork to pertinent staff prior to admission Complete all admission applications and packets upon admission Complete family tours Communicate all admission questions and decisions to referral sources Ensure timely documentation of all admission records Complete manual daily census Oversee the accuracy and organization of census and daily facility bed board and room assignments Collect appropriate insurance cards, private pay funds and financial information prior to admissions Obtain necessary approvals on financial and clinical criteria prior to Admission utilizing company developed Admission policies and procedures Qualifications Position Requirements: * High School Diploma or Equivalent * 1-2 years of experience in long term care admissions preferred * Sales experience desirable * Must possess a sales-oriented personality * results and achievement oriented * Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the general public * Must have patience, tact, positive disposition and enthusiasm, as well as be willing to handle residents and families based on whatever cognitive level they are currently functioning * Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing Admissions practices * Must possess the ability to make independent decisions when circumstances warrant such actions * Must possess the ability to empathize with both the older prospect and the adult child Shift 1st

Keywords: CareOne, Worcester , Admissions Coordinator/Concierge, Hospitality & Tourism , Millbury, Massachusetts

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