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Pest Inside Sales/Customer Service Representative

Company: Ford's Hometown Services
Location: Worcester
Posted on: May 16, 2022

Job Description:

Job DescriptionSalary: $45,000 to $65,000 per yearWhat We're Searching ForThe Team of Ford's Hometown Services (FHS) is continuously growing, and we're looking to expand our team. We are searching for a dynamic and outgoing Inside Sales/Customer Service Representative.Our TeamOur team is made up of passionate, sharp, polished individuals who fiercely represent the Ford's Hometown Services Inc. brand, which is not only changing the game but raising the bar. Our Insides Sales Person sells divisional services to new and existing customers. This includes interacting with employees and customers on a consistent basis. Blueprint of a Customer Service ProfessionalAs an Inside Sales/Customer Service Representative (CSR), you will sell divisional services to new and existing customers. They will also handle customer concerns along with providing immediate scheduling of services. Perform a variety of inside sales and minor potential outside sales and be able to work variable hours during peak season. The Inside Sales/CSR must be detail oriented, ability to multi-task and keep themselves organized and on track. schedule pest and lawn care services for our customers, manage your work day, follow-up on complaints, confirm appointments, enter and process work orders, generate reports and work closely with technicians on complete customer satisfaction. What our top team members are all about:

  • Motivated by and thrives off independence - you hit the road and manage your own workday, while assisting others.
  • Pride in appearance and belongings - your personal brand has some swagger to it.
  • A desire to advance - you have big ideas that can make an impact.
  • Work experience – if you have a HS or GED with two years of sales or retail experience preferred, along with exceptional Microsoft abilities.
  • Humbled confidence - you know your stuff, but also not afraid to learn more, ask questions, and ask for help when you need it.
  • Competent person - you are confident and like helping others.
  • Communication game is on point - you know what and how to say it, whether it's to a customer or your fellow teammates. What We Offer at FHS Compensation
    • $45,000 to $60,000 (ability to earn more)
    • Commissions
    • Year-end bonus Benefits
      • 50% Company match for BCBS single healthcare plan
      • Supplemental insurances offered (dental, eye, disability, etc.)
      • Growth opportunities
      • All employees are Quality-Pro Certified for exceptional quality
      • A family-friendly organizational culture that's known as "Ford's Family"
      • Health Advocacy
      • Gym reimbursement of $150
      • Health Actions reimbursement of $300 Extras
        • Work with a great team of individuals
        • Birthday card with gift card
        • Cookouts and potluck lunches
        • Holiday party
        • Retirement match & financial planning by Baystate Financial
        • Employee discounts on lawn and pest services for your home
        • Employee referral bonus program Time Off
          • Sick paid time off starts day 1 of employment.
          • Paid vacation
          • 10 Paid Holidays Ford's Hometown Services, Inc. is proud to be a Drug-free Workplace and QualityPro Accredited with the National Pest Management Association. COVID-19 considerations:Company provides personal protective equipment and we have strict safety protocols in place for our employees.

Keywords: Ford's Hometown Services, Worcester , Pest Inside Sales/Customer Service Representative, Hospitality & Tourism , Worcester, Massachusetts

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