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Customer Service Associate

Company: Fresh Start The Moving Crew
Location: Worcester
Posted on: June 24, 2022

Job Description:

Job DescriptionWe're seeking a positive, personable customer service representative for a rewarding career opportunity! You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can't wait to get started!Compensation:$39,500 - $43,000 yearlyResponsibilities:

  • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
  • Identify common customer issues and bring them to the attention of the team
  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Interact with the sales lead to maintain and improve service and product knowledge
  • Keep track of customer accounts and make updates with new account information as necessaryQualifications:
    • Must possess exemplary interpersonal skills, communication skills, and active listening skills
    • Experience working in a customer-oriented atmosphere
    • High school diploma, G.E.D. or equivalentAbout CompanyAt Fresh Start The Moving Crew our mission is to make your life BETTER!Better money - Better confidence - Better skillsLevel Up to LeadershipBring balance to your life and see the difference it makes.Moving is fun when you are with the right team. We are dedicated to your improvement and success. Every job is different, so there is variety, this may be the job you have been looking for. We are growing and like to advance from within."Anyone can have a Fresh Start."James Cooper - President

Keywords: Fresh Start The Moving Crew, Worcester , Customer Service Associate, Hospitality & Tourism , Worcester, Massachusetts

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