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Customer Service Representative

Company: A-Affordable Insurance Agency
Location: Milford
Posted on: September 23, 2022

Job Description:

A-Affordable Insurance agency is looking to hire a Customer Service Representative at our Milford office. Bilingual Spanish Preferred. Rewarding incentive plan paid biweekly on top of hourly rate What is the job? You will be part of a team of CSRs assisting customers over the phone and in person with their insurance needsTypical duties include, answering phones in a timely manner, assisting customers with policy questions, processing payments, as well as quoting and selling insuranceAs a CSR you are responsible for advocating for our customers in effort to resolve their issues in a professional mannerThose who like to talk, are outgoing and friendly, communicate well and enjoy working with customers are the ones who succeed!One unique and rewarding aspect of the position is that you will have the opportunity to do everything from service to sales, which creates a rewarding and challenging work environment Hours are Monday - Friday from 8:30am-5:00pm, as well as alternating Saturdays from 9am-1pm What are the qualifications? You must be friendly and provide professional service with a smile, strong customer service skills are a must!Ideal candidate has at least 3 years of customer service or sales experienceMust be organized and competent navigating multiple computer screens and websites, think multi-taskingEnjoy working as part of a teamPosses a strong willingness to work hard and sometimes long hours to get the job doneBilingual Portuguese or Spanish preferredCandidates with prior insurance agency experience are preferredBase pay based on experience No experience, no problem. We provide paid training. Tell me about the training You will learn the core components of servicing and selling auto insurance policiesJob Type: Full-timePay: $16.00 - $20.00 per hourBenefits: 401(k) matching Dental insurance Health insurance Paid time off Paid trainingSchedule: Monday to FridaySupplemental pay types: Commission payAbility to commute/relocate: Milford, MA 01757: Reliably commute or planning to relocate before starting work (Required)Experience: Customer service: 2 years (Required)Language: Spanish or Portuguese (Required)Work Location: One location

Keywords: A-Affordable Insurance Agency, Worcester , Customer Service Representative, Hospitality & Tourism , Milford, Massachusetts

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