Store Lead
Company: Men's Wearhouse
Location: Auburn
Posted on: January 26, 2023
|
|
Job Description:
*Job Description**Reports to Store Manager: *As a Store Lead,
you will partner with your Store Manager to support store team
members to achieve sales performance expectations through active
coaching, development of a team selling environment, and
operational excellence when you are the manager on duty. This
position is assigned store keys to open and close the store when
scheduled, in the capacity of the manager on duty.*To be successful
in this role the role you will: ** Inspire store team to achieve
their best performance* Execute to maximize growth and potential*
Create an engaged and inclusive store environment* Elevate the
customer experience through operational excellence* Exceed customer
expectations in all interactions*Leadership: ** Partners with Store
management team to lead store staff to achieve sales, service, and
operational expectations when assigned as the manager on duty.*
Models company values and leads by example as an active coach.*
Communicates priorities and sales driving information effectively
to ensure store staff is equipped to maximize business.* Assists in
recruiting store staff and embraces diversity by contributing to an
inclusive store environment.*Performance: ** Supports the
management team in the achievement of store business plans,
including sales, customer service and operational goals.*
Understands how to leverage store reports to understand decisions
made to drive the store business.* Participates in driving business
outreach opportunities and communicates leads to Store Manager.*
Identifies performance opportunities and partners with management
team to contribute to development plans.*Operational Excellence: **
Partners with management team to ensure proper staffing to
effectively execute initiatives and operational tasks to deliver on
the customer promise.* Assists management team with training store
staff on all internal operational functions as assigned.* Stays
informed on corporate communication, directives, initiatives,
policies and procedures.* Supports the management team with the
implementation of store programs to increase efficiencies in sales,
service, operations, and branding when assigned.*Workplace: **
Contributes to an engaged and inclusive store environment where
opinions and contributions are recognized and valued.* Supports a
culture of learning and development, ensuring training tools are
leveraged.* Serves as a role model to all store team members and
provide enthusiastic motivational leadership.* Partners with
management team to conduct regular store meetings ensuring all
store team members are up to date with company directives.*Customer
Experience: ** Assists in training the store team on the customer
service expectations to create an exceptional customer experience,
exceed customer expectations, and achieve a high Net Promoter
Score.* Leverages customer feedback to prevent or resolve customer
concerns.* Collaborates with the management team to ensure the
store is visually set to brand standards and marketing initiatives
are executed per company direction.*Qualifications: ** Minimum of 1
year of Retail or Sales experience.* Creative individual who
demonstrates good judgement and is tuned-into the pulse of the
business.* Self-motivated, results oriented, strategic thinker.*
Strong organizational and leadership skills.* Excellent written and
verbal communication skills.* Demonstrates active listening and
problem-solving skills.* Proven ability to train and develop high
performing store teams.* Proficient in technology systems,
applications, Microsoft Office, and video conferencing.* Ability to
operate a computer and POS System.*Physical Requirements** Ability
to stand and walk for the majority of work shift, frequently bend,
squat and twist, lift up to 50 lbs., climb a ladder to reach
merchandise and or supplies, and see and distinguish between fabric
patterns and colors.You may have the opportunity to voluntarily
work between multiple store or site locations, and across multiple
brands.Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions*Work
Locations: * 05118 Auburn Mall 385 Southbridge St Auburn 01501*Job:
* Store Management*Organization: * Men's Wearhouse*Shift: *
Variable*Zone: * NortheastLocation: 05118 Auburn Mall385
Southbridge StAuburn,MassachusettsUS, Auburn, MA 01501#NE2Location:
05118 Auburn Mall385 Southbridge StAuburn,MassachusettsUS, Auburn,
MA 01501Job Type: Full-time
Keywords: Men's Wearhouse, Worcester , Store Lead, Hospitality & Tourism , Auburn, Massachusetts
Click
here to apply!
|