WorcesterRecruiter Since 2001
the smart solution for Worcester jobs

Staffing - ITIL Delivery Lead

Company: Experis
Location: Westborough
Posted on: September 24, 2022

Job Description:

Experis, a ManpowerGroup company, has an exciting contract opportunity with one of our key clients, which is an American diversified global insurer and the sixth-largest property and casualty insurer in the United States which offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire insurance and surety.Job Title: ITIL Delivery LeadLocation: RemoteDuration: 6 Months (Possible Extension) Description:Highly Preferred: ITIL certification / ITSM experienceQualifications:

  • Bachelor's Degree in Computer Science or a related discipline
  • Generally, 5-7 years of related experience with 2+ years in a leadership role
  • ITIL certification or equivalent experience
  • In-depth experience with IT Service Operations, inclusive of software/infrastructure operations, change management, incident management, problem management
  • Excellent communication skills, analytical ability, strong judgment, and managerial skills
  • Advanced knowledge of enterprise software systems engineering in both on-premises and cloud-native environments, knowledge of Remedy, Jira, etc.
  • Knowledge of application monitoring and alerting tools such as Splunk, App Dynamics, DataDog, etc.
  • Strong knowledge of software development best practices and lean/agile methodologies
  • Naturally inquisitive with a customer-centric mindsetExperience in any combination of the following technologies is preferred:
    • Full stack development, Web development, Mainframe technologies and development, Java, .Net, Cobol, etc.
    • Cloud architecture and development - AWS and / Or Azure
    • Automation tools like BluePrism, power automate, any kind of scripting (python, power shell), etc.
    • Monitoring tools - Splunk, AppDynamics, DataDog, New relic
    • ITIL certification / ITSM experience
    • Jira/Remedy/Service Now experience
    • Agile development practices experience
    • Experience in creating management reports, executive presentations.APPLY TODAY!

Keywords: Experis, Worcester , Staffing - ITIL Delivery Lead, Human Resources , Westborough, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Worcester RSS job feeds