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Field Service Engineer

Company: Matec
Location: Northborough
Posted on: May 16, 2022

Job Description:

Job DescriptionField Service Engineer Why This is a Great OpportunityIn this visible position, the successful Field Service Engineer will provide phone support and, when necessary, travel to national and international locations to diagnose, repair, test, and troubleshoot complex machines and instrumentation. If you love a hands-on environment where you will solve complex problems integral to ensuring the integrity of steel for essential business, you should read on!Why We Are a Great Place to WorkMatec Instrument Companies, Inc. specializes in the design, development, and manufacturing of ultrasonic imaging and nondestructive testing systems. Used by some of the most well-known aerospace, military, railroad, and metals companies in the world, Matec has experienced steady and profitable growth. Responsibilities

  • The Field Service Engineer will consult with customers to troubleshoot and resolve problems in system operation, installation, or maintenance by utilizing test equipment or software to implement electro-mechanical field modifications.
  • Start-up and commissioning of complex, multi-axis, contour following motion systems.
  • Repair or adjust equipment, machines, or defective components, and replace worn parts.
  • Maintain equipment logs that record performance problems, repairs, calibrations, or tests.
  • Collaborate with others involved in the installation and/or maintenance of equipment or components.
  • Maintain equipment maintenance logs and schedule and perform preventative tasks including; cleaning, repairing, and checking for possible malfunctions or problems.
  • Responsible for installation of repaired equipment on customer sites including, industrial and military establishments.Qualifications/Requirements for Field Service Engineer
    • 3-5 years of experience in a manufacturing environment
    • Experience with the repair, diagnosis, and building of robotic systems and machines; familiarity with troubleshooting motors, motion control devices, and amplifiers.
    • Bachelors' degree – engineering preferred (comparable experience will be considered in lieu of an engineering degree)
    • Excellent customer service skills
    • Experience with a variety of testing and measurement instruments
    • Familiarity with motion control devices, motors, and amplifiers
    • Travel nationally and internationally up to 30%
    • Experience with Delta Tau and/or Parker servo-motors a plus
    • Proficient with Microsoft Office SuiteThe PerksMatec offers a flexible, casual work environment and a comprehensive benefits package that includes:
      • Harvard Pilgrim Health Insurance
      • Health Savings Account
      • 401k Retirement Plan with automatic Company contribution
      • STD/LTD
      • 10 Holidays
      • PTOMatec Instrument Companies is an equal opportunity employer.PM21Powered by JazzHRjkoxQKJIjM

Keywords: Matec, Worcester , Field Service Engineer, IT / Software / Systems , Northborough, Massachusetts

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