Field Services Operations Supervisor (Westborough, MA)

Company: DHL Express
Location: Westborough
Posted on: August 5, 2022

Job Description:

What makes DHL great? Our People! We know each employees individual contributions make us the #1 Express Delivery and Logistics Company in the world.



DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today



We currently have a Career opportunity for a Field Services Operations Supervisor in our Westborough, MAstation. As the Field Service Operations Supervisor, you will provide operational management and support at various service center locations to ensure efficient and timely pick-up and delivery handling of customer materials and shipments. In addition, you will ensure compliance with safety, security, regulatory, and DHLs policies.



Key Accountabilities

Responsible for overall efficient and effective Service Center operations regarding pick-up and delivery personnel and services.
Ensures all material is picked up and delivered from/to all area accounts in accordance with DHL guidelines, customer expectations and government regulations.
Ensures safe, efficient and timely handling and transportation of all customer materials.
Works with sales management to promote DHL sales growth by advising on customer activities and achieving specific customer call targets.
When required ensures compliance with import/export regulations, duties, and tariffs in some markets.
Supervises a staff; responsible for hiring, coaching, training, and developing subordinate staff.

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