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Kronos System Administrator - REMOTE

Company: UMass Med School
Location: Shrewsbury
Posted on: January 27, 2023

Job Description:

Kronos System Administrator - REMOTE

Minimum Salary


Job Location

2 weeks ago(1/13/2023 2:25 PM)

Requisition Number


# of Openings


Posted Date




Exempt/Non-Exempt Status

Non Union Position -W60- Non Unit Professional


Under the general direction of the Director of Finance for University of Massachusetts Chan Medical School, Commonwealth Medicine, this support staff is responsible for overseeing all activities related to Commonwealth Medicine's workforce management and time entry system, currently UKG (KRONOS). This includes maintenance of the system as currently implemented, maintenance and development of organizational best practices for usage, development of new processes and procedures, and user support.


Day to day oversight of functional system support and maintenance.
Managing of data correction process, including inputting updates and utilization of correction data for process improvement.
Enhancement and utilization of current functionality, specifically related to reporting.
Oversight of prioritization, testing and implementation of system enhancements.
Development of training and other materials and communications to instruct and inform users at all levels on system changes and enhancements.
Partnering with software vendor on development direction for new reporting and system tools.
Maintenance and development of user-guides and job aids for various functionalities.
Monitoring of weekly organizational performance and compliance and accuracy of timecard data.
Partner with Finance and other stakeholders, at all levels, to understand business requirements and translate into system functionality.
Upload weekly reports to internal program developer (IT) for entry processing.
Provide user training as needed.
Troubleshoot issues identified by users and implement corrective actions.
Report issues/bugs to software vendor and collaborate on solutions.
Collaborate with other areas of the University to support system operations including interfaces and processes.
Administration of system security.
Prepare regular dashboard reports related to utilization and productivity at an organization, solution set and department level.
Perform related duties as required.


Bachelor's degree in business, business administration, information systems or related field or equivalent business experience.

* 3-5 years of related professional experience.
* Demonstrated ability in data management and/or system administration processes.
* Demonstrated experience/skills in computer applications including databases or other analytical applications.
* Functional understanding of key processes in Time and Labor
* Strong analytic skills and proven competence in independent problem solving
* Excellent communication skills: interpersonal skills necessary to interact successfully with a wide range of stakeholders
* Demonstrated ability to develop and automate repots utilizing analytical and business intelligence tools
* Ability to work with staff at various levels to ensure effective operations to maintain accurate records and use discretion in handling confidential information.
* Demonstrated ability to meet reporting deadlines.
* Demonstrated organizational, interpersonal, and problem-solving skills required.
* Demonstrated ability to handle details, multi-task and prioritize work.
* Ability to think creatively and analyze data from new perspectives
* Ability to work in a team environment providing high quality customer service.

Keywords: UMass Med School, Worcester , Kronos System Administrator - REMOTE, IT / Software / Systems , Shrewsbury, Massachusetts

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