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AS400 Computer Operator

Company: McCracken Financial Solutions
Location: Worcester
Posted on: April 14, 2018

Job Description:

This is a full time, permanent position. At this time, the ideal candidate will need to be available to work either 1st or 2nd shift hours. This position requires flexibility to allow for movement between shifts, including 3rd at times. The Application Service Provider (ASP) operator will interact with outside customers of varied managerial levels as well as the internal Customer Support and Development departments. This is a 24/7, 365 day a year environment, therefore this position requires flexibility for holiday coverage. JOB DESCRIPTION: You will be a member of the ASP Computer Operations team who overall is responsible for the processing and monitoring of a large number of customer environments in multi-LPAR environment. You will also need to respond to various on demand customer requests in a timely manner. Examples of these would be user profile administration (creation, password reset, deletion), system transmission verifications, printer set up and troubleshooting issues, as well as library handling and maintenance. You will perform system operations tasks such as device management, job monitoring, backup reconciliation, object saves/restores, period-end processing, and the completion of various audit and compliance tasks as required. The ideal candidate will be reliable and responsive, acting with integrity and with a high degree of accuracy. Our customers security and compliance with company procedures is of utmost importance in this role. QUALIFICATIONS/EXPERIENCE: IBM Power 8 (also known as: iSeries, AS400) experience preferred but not required. IBM Mainframe experience a plus. Excellent customer service and communication skills are required. Ability to prioritize and multi-task under time constraints is a must. Excellent customer service, written and verbal communication skills. Must be able to work independently. Ability to troubleshoot and problem solve in a quick, calm, analytical and methodical manner. Must be able to establish and maintain effective working relationships with other employees. Flexibility in shift scheduling is a must. No telephone calls for this position will be accepted. No third party recruiters Must live locally (no relocation fees will be provided)

Keywords: McCracken Financial Solutions, Worcester, AS400 Computer Operator, IT / Software / Systems, Worcester, Massachusetts

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