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Litigation Specialist CGL

Company: The Hanover Insurance Group
Location: Worcester
Posted on: February 25, 2021

Job Description:

For more than 160 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE. Our Commercial General Liability team is currently seeking a Litigation Specialist in our Worcester location.This is a full time/exempt Position summary: Responsible for the settlement of Commercial General Liability litigated cases, involving disputes over coverage, liability, and damages issues. This professional will gather the facts and analyze the statements/testimony and declaration of damages to develop claims resolution strategies. The same will be achieved through working in partnership with defense counsel to bring about a timely cost effective conclusion.
--
Responsibilities/Essential Functions:

  • Must have or secure and maintain appropriate states adjuster license (s) and continuing education credits.
  • Responsible for the settlement of CGL litigated cases, involving disputes over coverage, liability, and damages issues.
  • Gather the facts and analyze the statements/testimony and declaration of damages to develop claims resolution strategies.
  • Work in partnership with defense counsel and all other parties/vendors to bring about a timely cost effective conclusion.
  • Most experienced and knowledgeable of the staff's core adjusters.
  • Claims handled are transferred existing losses or first notice lawsuits over disputed issues of great complexity where the policyholder's coverage is in question or the company's exposure exceeds the experience level of the Sr. CGL Adjuster.
  • These claims require the highest level of investigation, analysis, evaluation, and negotiation.
  • Responsible for all aspects of each claim, including informal hearings, arbitrations and claims litigation and maintaining a high level of productivity, confidentiality and customer service.
  • Will be utilized as a technical resource by adjusters. Will represent the company at mediation, arbitration and trials.
  • Review and analyze contracts, leases, and identify risk transfer opportunities
  • Demonstrate ability to write positional coverage letters.
  • Reports into Unit Manager.-- Position Requirements:
    • Typically has 8+ years Commercial General Liability experience.
    • Bachelor's degree or equivalent experience, industry designation preferred. Dedicated to meeting the expectations and requirements of internal and external customers
    • Makes decisions in an informed, confident and timely manner
    • Maintains constructive working relationships despite differing perspectives Considers the perspectives of others and gives them credibility
    • Strong organizational and time management skills
    • Ability to negotiate skillfully in difficult situations with both internal and external groups. Demonstrates ability to win concessions without damaging relationships.
    • Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication.
    • Understanding of applicable statutes, regulations and case law
    • Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner.
    • Easily adapts to new or different changing situations, requirements or priorities.
    • Cultivates an environment of teamwork and collaboration
    • Operates with latitude for un-reviewed action or decision.
    • Computer experience (MS Office, excel, word, etc)
    • Ability to work in a paperless environment.
    • Ability to use a personal computer and other standard office equipment
    • Ability to sit and/or stand for extended periods
    • Required to work on-site as needed
    • Ability to travel as necessary
    • Ability to work hours in excess of 40 hours per week
    • Ability to work in a fast paced, changing or stressful environment
    • Ability to perform work in a noisy/loud work environment
    • Ability to operate a motor vehicle. This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform. CAREER DEVELOPMENT: It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop. BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed. Benefits include:
      • Medical, dental, vision, life, and disability insurance
      • 401K with a company match
      • PTO
      • 9 company holidays
      • On-site medical/wellness center (Worcester only) EEO statement:
        -- "The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.-- Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."--

        As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. If you require a reasonable accommodation, as a candidate for employment, please inform The Hanover Talent Acquisition office.--
        --
        -- Privacy Policy: To view our privacy policy and online privacy statement, click--here .
        Applicants who are California residents:--To see the types of information we may collect from applicants and employees and how we use it, please--click here .--

Keywords: The Hanover Insurance Group, Worcester , Litigation Specialist CGL, Legal , Worcester, Massachusetts

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