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Advisor, Business Operations

Company: Dell
Location: Worcester
Posted on: December 4, 2019

Job Description:

Advisor, Business OperationsHopkinton, MaDell provides the technology that transforms the way we all work and live. But we are more than a technology company ------ we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can------t wait for you to discover this for yourself as an Advisor on our Operations team.

Innovative projects that deliver cutting edge results do not run themselves. Project and Program Management within Business Operations ensures projects run seamlessly, from start to finish. Our team manages projects or leads others managing projects ------ ensuring cross-functional teams work collaboratively and effectively. We oversee initial plans, set budgets, track project activities and communicate milestones to key stakeholders.
Key Responsibilities

  • Work collaboratively with multiple teams across ISG and CSG
  • Manage and manipulate KPI data on a regular and ad hoc basis
  • Manage projects from start to finish, relating to support operations - for example, customer experience, process reviews and improvements
  • Present to Ops and Support leadership teams on ongoing and ad hoc projects and requests
  • Maintains awareness of trends, business conditions and internal process and practices impacting project/program(s) Provides over-arching results, recommendations, and documentation.
    Essential Requirements
    • Bachelors degree
    • Proactive work ethic
    • Highly organized
    • Strategically minded
    • Detail Oriented
    • Proactive, out of the box thinker
    • Strong experience in Excel, Tableau and Powerpoint.Typically requires 5+ years of related experience in a professional role with a Bachelor------s degree; or 3+ years with a Master------s degree; or a PhD without experience; or equivalent experienceBenefits
      We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities ------ all to create a compelling and rewarding work environment.

      If you------re ready to play a key role at the heart of outstanding account services, this is your opportunity to develop with Dell.

      Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

Keywords: Dell, Worcester , Advisor, Business Operations, Other , Worcester, Massachusetts

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