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Director of Outpatient Services

Company: Open Sky Community Services Inc.
Location: Worcester
Posted on: September 13, 2020

Job Description:

The Whitin Mill 50 Douglas Road Whitinsville, MA 01588 508-234-6232

PROUD TO BE SUPPORTED BY AND A SUPPORTER OF THE UNITEDWAY

PROUD MEMBER ASSOCIATION FOR BEHAVIORAL HEALTHCARE

Open Sky Community Services was built through the affiliation of two of Central Massachusetts’ premier human service organizations: Alternatives Unlimited, Inc. and The Bridge of Central Massachusetts. While our name and agency is new, our collective histories are long and strong. We are a leader in providing support to people living with mental health or developmental challenges throughout Central MA. Pairing proven evidenced based practices with the power of community, we are helping people of all abilities begin each day with purpose.

Under the supervision of the Vice President of Behavioral Health Services, the Director of the Open Sky Outpatient Services is the lead clinician and administrator overseeing all aspects of outpatient behavioral health services provided by Open Sky. In this capacity, the Director will have oversight responsibilities for the daily operations of the administrative and clinical management of outpatient mental health services, including but not limited to supervision of staff, budget management, maintaining up to date policies and protocols, ensuring quality standards are maintained, and partnering with Open Sky leadership in new program development and state of the art services. The position also offers the opportunity to represent Open Sky Community Services at internal and external meetings as assigned by the Vice President of Behavioral Health Services and in collaboration with the Open Sky New Business development department to address service gaps in the communities we serve

Responsibilities Responsible for the day to day management of the Outpatient Counseling Center and completion of tasks through delegation to office or clinical staff.

Provide clinical supervision to assigned Outpatient Counseling Center staff.

Collaborate with the OCC office manager on the management of new referrals to the OCC from intake to assignment.

Work collaboratively with the Open Sky training and clinical team to ensure outpatient staff are trained in necessary protocols, diagnosis and treatment methods, and clinical intervention strategies for quality mental health service delivery.

Oversee quality improvement for outpatient services through development of procedures, manuals and training materials.

Collaborate in the development of outcome and satisfaction measures and data collection and analysis.

Work in collaboration with the Chief Medical Officer to identify and implement any changes to clinic operations and policies.

Review statistics on activities of the department and recommend strategies for improvement in performance, productivity, and profitability.

Qualifications Master’s degree in social work, psychology, counseling or related field and independent Massachusetts license (LICSW, LMHC) and at least three years prior experience in administration, coordination with supervision of mental health and/or case management/counseling services required. Significant knowledge of and experience with outpatient and community based 3 rd party billing, as well as working with Managed Care Organizations and prior work experience in a social services or healthcare setting as a direct client services provider (i.e. clinician, case manager, social worker, or other) and experience with and willingness to learn evidence-based practice models for treatment of mental health disorder highly preferred.

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Keywords: Open Sky Community Services Inc., Worcester , Director of Outpatient Services, Other , Worcester, Massachusetts

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