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Health Plan Solutions Account Director I

Company: Health Management Systems, Inc.
Location: Worcester
Posted on: September 13, 2020

Job Description:

Health Management Systems, Inc. Health Plan Solutions Account Director I in Worchester , Massachusetts HMS makes the healthcare system work better for everyone. We fight fraud, waste, and abuse so people have access to healthcare—now and in the future. Using innovative technology and powerful data analytics, we help government and commercial payers reduce costs, increase quality, and achieve regulatory compliance. We also help consumers take a more active role in their own health. Each year, we save our clients billions of dollars while helping people live healthier lives. At HMS, you will develop new skills and build your career in a dynamic industry while making a difference in the lives of others.

We are seeking a talented individual for a Health Plan Solutions Account Director-I who has overall responsibility for management of a group of payer accounts. Responsible for the successful delivery of HMS software and services to client(s). Responsible for relationship management, revenue generation and client satisfaction. This is the person to whom HMS staff look to for support, guidance and mentoring on client strategy and execution.

Develops and manages budget and revenue expectations for a specific group of clients

Serves as primary liaison with clients.

Develops and maintains a depth and breadth of client relationships, including at the C-level.

Works with company-wide resources to ensure key client deliverables and revenue goals are met or exceeded.

Identifies additional sources of revenue through use of sales and marketing skills, and works with sales executives to close business.

Provides expertise in the breadth of HMS products.

Introduces, negotiates and works with operations team to implement new projects to expand scope of engagement.

Interacts with HMS executives, operations staff and other internal subject matter experts

Ensures overall service delivery and client satisfaction for assigned clients.

Serves as a voice of the client.

Performs other functions as assigned

Knowledge, Skills and Abilities:

Ability to be careful and thorough about detail.

Ability to analyze information and use logic and process to address work-related issues and problems.

Ability to negotiate and collaborate.

Ability to manage expectations, resolve problems, and develop opportunities.

Ability to manage projects.

Ability to work proficiently with Microsoft Excel, Word, Access, PowerPoint

Work Conditions and Physical Demands:

Primarily sedentary work in a general office environment

Ability to communicate and exchange information

Ability to comprehend and interpret documents and data

Requires occasional standing, walking, lifting, and moving objects (up to 10 lbs.)

Requires manual dexterity to use computer, telephone and peripherals

May be required to work extended hours for special business needs

May be required to travel at least 20% of time based on business needs

Bachelor’s degree required; Masters degree (MBA or healthcare related) preferred.

Minimum Related Work Experience:

7 years of related work experience preferred and 5 years of account management experience required with experience in one of the following areas desired:

Health insurance

Client service/business to business,

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Title: Health Plan Solutions Account Director I

Location: Massachusetts-MA-Remote

Requisition ID: 200010N1

EEO/Minorities/Females/Protected Veterans/Disabled.

USA Cares exists to help bear the burdens of service by providing post-9/11 military families with financial and advocacy support in their time of need.

USA Cares is a national 501(c)(3) non-profit, charitable organization based in Kentucky and registered with the IRS.

Keywords: Health Management Systems, Inc., Worcester , Health Plan Solutions Account Director I, Other , Worcester, Massachusetts

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