Director, Employee Relations & Compliance

Company: Association of Certified Fraud Examiners, Inc.
Location: Worcester
Posted on: September 13, 2020

Job Description:

Association of Certified Fraud Examiners (ACFE) Director, Employee Relations & Compliance

Director, Employee Relations & Compliance The heart of The Hanover is its people. We rely on our employees to distinguish us from our competition; which is why our company invests significant resources to attract and retain the best people in our business. The Hanover is looking for a  Director, Employee Relations & Compliance  to join our dynamic and forward-thinking team. Our team is comprised of passionate individuals with a growth-mindset who collaborate cross functionally to improve our organizational effectiveness.

Position Summary:

The Director, Employee Relations & Compliance serves as a subject matter expert on policy, employment laws & regulations, and is a trusted advisor to leaders and colleagues on workplace concerns.

A confident, highly self-motivated and directed individual with a keen attention to detail with proven analytical, evaluative and problem-solving capability. Will operate with a high level of integrity (do what is right) and can gain the trust of multiple stakeholders and interact successfully with senior leadership. Manage conflict to find a common ground while valuing inclusion and different perspectives.

Demonstrates the knowledge and skills to deliver effective leadership, strategic direction, performance management, communication, relationship building, decision making, and influence management as a senior leader of the Human Resources Team. Provides mentoring and guidance necessary to build, develop and sustain a high-performance culture within the HR function and across the enterprise. Keen focus on mitigating potential impact of employee relations issues and creating alignment, consistency and accountability in the management of employee relations and employee engagement initiatives.

Reports to the Vice President of Human Resources – Shared Services & Business Partnership, who, in turn, reports to the EVP, Chief Human Resources Officer.  This is a Full-time, Exempt role.

Responsibilities:

Provide Employee Relations support, thought partnership, and coaching for all employees and levels of management in the organization.

Assess different types of risk and bring creative and effective ideas and solutions to a growing organization.

Integrate and partner with HR colleagues in the HR Business Partner, Legal, Audit, Learning & Development, and HR Programs teams to implement solutions and help achieve business results.

Give guidance, coaching and consultation to leaders on day to day people management matters, workplace disputes and identify solutions to ensure risk mitigation, and consistent application of policies and practices.

Conduct complex investigations and provide timely, objective recommendations and mediate solutions.

Provide advice on interpreting HR policies and procedures aligned with business and human capitol strategy and employee experience and culture goals and standards.

Lead the modification and creation of policies aligned to competitive best practices to achieve desired behaviors and business goals.

Oversee, manage, and implement separation process including notification, outplacement, and off-boarding through resolution.

Utilize reports and dashboards and employee relations experiences to inform business leaders on trends and workforce insights on talent retention and employee engagement.

Provide rigorous data analysis and reporting solutions based on business needs, highlighting key trends in employee relations to actively drive proactive solutions to minimize reactive work.

Play a lead role in change management activities associated with organizational/directional changes by developing and implementing change management strategies.

Use knowledge of internal networks to ensure changes are adopted and integrated.

Requirements

15 years or more of employee relations experience.

Advance degree in related field preferred.

Experience in leading and the implementation of enterprise-wide initiatives.

Strong written and verbal communication skills negotiation, and interpersonal skills required.

Strong analytical skills and attention to detail.

Demonstrated evidence of success in managing professional level staff in employee relations, investigation management, compliance and conflict resolution.

Experience working in a matrixed organization, with demonstrated success collaborating across departments, lines of business and geographies.

Experience with process improvement methodologies preferred.

Demonstrated sound research and writing skills.

Proficiency in applicable PC hardware and software.

Job Information

Job ID: 54385305

Position Title: Director, Employee Relations & Compliance

Job Function: Human Resources

Job Type: Full-Time

Min Education: Master's Degree

Min Experience: Over 10 Years

View your connections at The Hanover Insurance Group LinkedIn The Gregor Building, 716 West Ave Austin, Texas 78701 (800) 245-3321

Keywords: Association of Certified Fraud Examiners, Inc., Worcester , Director, Employee Relations & Compliance, Other , Worcester, Massachusetts