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Field Service Engineering Supervisor

Company: The Judge Group, Inc.
Location: Worcester
Posted on: November 18, 2020

Job Description:

Location Westborough, MA Salary Excellent Description On behalf of our client in the Westboro, MA area, The Judge Group is seeking a Field Service Engineering Supervisor. In this role you will oversee the work of Field Service Engineers that travel to customer sites for hands on services for the company's products including installations, training, maintenance, and troubleshooting. You will also be traveling in the field to customer sites for the aforementioned. Job Responsibilities Conduct service on equipment and instruments efficiently as requested including operator training, preventative maintenance, inspecting, adjustments, and part replacements. Maintain advanced technical knowledge in regards to service activities. Complete ongoing training for services to be performed up to company standards. Display excellent technical and customer service skills to achieve high level customer satisfaction. Promote and maintain a positive and professional attitude and image for colleagues and customers. Job Requirements 5 years of Field Service Engineering experience. Accustom to traveling to customer sites Prior experience leading, training or supervising field engineers. Experience working on complex multi axis capital equipment required Knowledge or experience with Lasers desired Ability to travel approximately 80 of the time. Primarily domestic travel with the ability to travel internationally if required. Must understand manufacturing processes Must be computer literate as well as app savvy Ability to strip, cleaves, and splice optical fibers a plus. Basic soldering skills and ESD awareness. MUST HAVE PREVIOUS LASER EXPERIENCE Key Skills Field Service, Lead, Supervise, electricalmechanical, Electronics, Heat Transfers, Heat Dynamics, Fluid Flow, Lasers. Must have attention to detail, be organized and have good customer service skills working with the client. Contact mailto?subjectField20Service20Engineering20Supervisor This job and many more are available through The Judge Group. Find us on the web at www.judge.com httpwww.judge.com

Keywords: The Judge Group, Inc., Worcester , Field Service Engineering Supervisor, Other , Worcester, Massachusetts

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