Landmark Health was created to transform how healthcare is
delivered to the most medically vulnerable members in our
community. Our medical group provides home-based medical care
to chronically ill patients, many of whom are ill-equipped to
navigate our overwhelming healthcare system.
Because many of our patients are frail and elderly, we deliver
care primarily in their home. Our Program is offered to eligible
patients at no incremental financial cost. We are not a
fee-for-service practice; we benefit economically only if we
deliver high-quality patient outcomes and satisfaction. Our
clinical teams spend quality time caring for a smaller number of
high-risk patients, granting patients the respect, compassion and
care they deserve.
At Landmark, our interdisciplinary teams collaboratively manage
our complex patient panels. These teams are led by Physicians,
Nurse Practitioners, and Physician Assistants, with supporting care
provided by RN Nurse Care Managers, Social Workers, Pharmacists,
Behavioral Health, Care Coordinators and other team members.
The Ambassador is a pivotal member of the Landmark
As an Ambassador, you will actively engage with patients both in
the home and over the phone. You will use your critical thinking
and communication skills to build lasting and impactful
relationships with patients and caregivers, and you will use your
compassion and empathy to earn their trust. You will leverage your
clinical experience to help patients understand the value of the
Landmark Program, and how best to use its services.
You will conduct structured surveys with patients over the phone
or in the home to collect clinical and psychosocial data. You will
partner with Landmark Providers to drive improvement in patient
outcomes, and you will be expected to contribute valuable insights
to weekly interdisciplinary team discussions.
You will spend 60% of your time doing home visits and 40% of
your time in-office conducting phone-based calls.
3-5+ years of experience in any of the followings job
categories: Home Health Aide; Certified Nursing Assistant;
Certified Medical Assistant; Medication Aide. Candidates with
experience similar to those listed here are encouraged to apply as
Exceptional interpersonal skills. Superb written and oral
communication skills, and comfort level with technology.
Comfort with conducting independent home visits.
Strong preference given to candidates with geriatric or primary
care experience, or experience in institutional settings of care
such as long-term care/skilled nursing facilities.
In order to work with potentially vulnerable patient populations
and to keep employees healthy while caring for patients, all
patient-facing employees of Landmark must provide evidence of the
following required immunizations/vaccinations as a condition of
employment: TB, MMR, Tdap, and Influenza. Declinations may be
accommodated based on your medical history, an allergy or religious
beliefs. Please immediately contact HR if you wish to apply for an
exemption from our vaccination requirements so that we may
determine if you qualify for an accommodation.