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Site Support Engineer

Company: e Primary
Location: Worcester
Posted on: November 20, 2020

Job Description:

Job Responsibilities middot Test, image, and clean desktops, laptops, analyze, and troubleshoot, software and computer peripherals. Monitor and track calls. middot Assure that all tickets requiring follow up work andor calls receive appropriate attention. middot Provide technical support to end users via telephone. Skills middot Ability to setup, configure and add all hardware. middot Familiar with standard concepts, practices, and procedures within a particular field. middot Relies on limited experience and judgment to plan and accomplish goals. middot Developed abilities to work in a breakfix environment. middot Able to lift and palletize heavy equipment (PCs, monitors, printers). middot Strong verbal and written communication skills. middot A certain degree of creativity and latitude is required. EducationExperience middot High School Diploma, hands-on technical knowledge of laptop and desktop design and software installation. middot Some knowledge of server and networking environments. middot The main function of the Site Support Engineer is to supervise the manufacturing and installation of computer or computer-related equipment and components.

Keywords: e Primary, Worcester , Site Support Engineer, Other , Worcester, Massachusetts

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