Call Center Specialist ( Remote )

Company: Rowan Chiropractic Clinic
Location: Worcester
Posted on: January 12, 2021

Job Description:

Full Job DescriptionCareer Event*Exclusive EventHosted by Proactive Dealer SolutionsWhat motivates you?Opportunity for a new and exciting career? Unlimited earning potential?**Are you Looking for a company to grow professionally? We provide you with the opportunities, resources and support needed to promote our valued employees into long-term, high-paying careers. Ingrained in our culture and core values is the commitment to grow employees to become future managers and leaders in our organization. From an entry-level position, there is a clear defined career trajectory, which provides a results-driven career path for continued advancement.We are seeking self-driven and motivated individuals to join our Customer Care Center, Our ideal candidates will reflect a series of characteristics that align with Rowan's--values!Dependability- Arriving to work on time, assisting your peers and thriving in a team-oriented environmentAuthenticity- Genuine in nature, while staying true to yourself and company expectationsTenacity- Exhibits a "Go-getter" mentality. Looks to capitalize on personal goals and professional developmentCoachable- Willing and eager to adapt to any given situation at handLively- We love a positive, encouraging personality! Be a part of the fun and excitement that PDS has to offer!Job Responsibilities of a Call Center Specialist:

• Make outbound scripted calls to customers
  • Receive inbound service calls
    • Log customer information and purify customer database
      • Meet and exceed daily goals/metrics**Requirements:
        • Associate's or Bachelor's Degree preferred, but not required
          • 3-6 months of previous experience in Sales, Customer Service, or related field
            • Strong written and verbal communication skills
              • Confident, persuasive, and self-motivated personality
                • Must be process-driven, coachable, and trainable
                  • Energetic and enthusiastic
                    • Dependable, able to work 40 hours a week including Saturdays**What We Offer:Full benefits including medical, dental, vision, 401k match. Training & Development programs with defined career paths for advancement and friendly competitive work environment. Competitive base pay + Tiered UNCAPPED Competitive Bonuses and Paid Training. Employee-centric workspaces, inviting indoor/outdoor break areas, all within a fresh, modern office building.--

Keywords: Rowan Chiropractic Clinic, Worcester , Call Center Specialist ( Remote ), Other , Worcester, Massachusetts