Amedisys: Field Support Team Lead - Personal Care Line
Company: Amedisys
Location: Worcester
Posted on: January 12, 2021
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Job Description:
* Caregiving is our Calling *Associated Home Care, an Amedisys
company, is the leading provider of personal home care in the state
of Massachusetts in addition to its service areas around
Jacksonville, Florida and Knoxville, Tennessee. From companionship
to around-the-clock in-home care, our customized services are
designed to bring peace of mind to individuals needing extra care
for their families. Customizing care to each client's need is an
important part of the service plan and can always be adjusted as
needs change. Our specially trained nurses and caregivers are
available from one to 24 hours a day, seven days a week. After an
initial assessment over the phone or in person, our nurse will
personally visit with the client and family members to discuss the
most beneficial and cost-effective services. As a personal care
team member, you'll be a true advocate engaging clients throughout
their coordinated daily living activities, all while maintaining
autonomy and independence to support their needs. If you're looking
for a home with a Nationwide Company where you can put your skills
and experience to work, make a difference every day and pursue your
goals for the future, join our team.*What You Will Do* The Field
Support Team Lead is a liaison between care center leadership and
field employees. The role requires a high degree of collaboration
with other care center team members including the hiring and
onboarding coordinators, the scheduling team, field nurses and care
center leadership to maintain relationships with and resolve
problems for the field staff. The position will also assist care
center leadership SRM/DOO in ongoing initiatives and projects.*
Responsible for improving field staff engagement and retention
through regular events, activities, and building strong
relationships with field staff. * Supports scheduling team and home
care aides with service delivery to clients, families and
caregivers. * Functions as a coach to home care aides. Explains and
reinforces job role, policy and standards of practices. * Performs
on-site home visit orientations, supervision visits, skills checks
and annual reviews for home care aides in compliance with federal,
state, and applicable accrediting body and company policies. *
Participates in investigations related to services complaints,
dissatisfactions or incidents under direction of SRM and DOO. *
Supports SRM team in other areas including scheduling when
necessary. * Communicates concerns in employee performance to
supervisor. * Communicates changes in patients' health or function
to appropriate nursing staff and SRM/ DOO. * Demonstrates flexible
and efficient time management, and helps team meet care center
productivity standards. * Performs other duties as
assigned.*Qualifications* *Required* * High school diploma or
equivalent. * Three plus years of experience in health care or
related field with a current Nurse Aide license, or Home Health
Aide Certificate, Supportive Home Care Aide or LMHC in addition to
six months or more of employment with Personal Care at Amedisys. *
Experience with consumers care plans. * Licensed driver in the
appropriate state with available and independent transportation and
current insurance coverage. * Preferred ** Experience in healthcare
industry a plus. Amedisys is an equal opportunity employer. All
qualified employees and applicants will receive consideration for
employment without regard to race, color, religion, sex, age,
pregnancy, marital status, national origin, citizenship status,
disability, military status, sexual orientation, genetic
predisposition or carrier status or any other legally protected
characteristic. * Benefits and More *PRN Employee Benefits Include:
* 401K * Employee Stock Purchase Program * Paid Sick Time (MA Only)
* Employee Assistance Program Employees working on average of 30
hours or more per week during the first 60 days of employment will
be eligible to enroll in the health insurance plan the first day of
the month following date of hire or status change. Part-time and
Full-time Employees receive the same benefits as PRN Employees
plus: * Medical/Prescription* Dental* Vision* Health and Flexible
Spending Accounts* Company paid Life and AD& D Insurance
Keywords: Amedisys, Worcester , Amedisys: Field Support Team Lead - Personal Care Line, Other , Worcester, Massachusetts
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