Lead Customer Service Advisor
Company: Jiffy Lube
Location: Shrewsbury
Posted on: February 25, 2021
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Job Description:
Enjoy job stability with Team Car Care as an Essential Business!
APPLY TODAY!IMMEDIATELY HIRING & WITH A $500 SIGN ON BONUS!Safety
is our priority! COVID-19 protocols are in place! Team Car Care
owns and operates more than 550 auto service centers in North
America. We offer a fun, fast paced work environment, with a
comprehensive benefit package which includes medical plans, 401(k),
certification/tuition reimbursement and paid vacations. At Team Car
Care we invest in you and your future by providing excellent
training for our technician, and management positions. We offer
fast track career advancement opportunities for hard working, team
players who can deliver results. If you are looking for more than a
job, apply today and begin your career with Team Car
Care!DescriptionLead Customer Service Advisors are responsible for
creating a WOW guest experience by delivering outstanding service.
From the time the vehicle drives on the property, to when the keys
are safely handed back, this position is responsible for ensuring
tailored service recommendations, quality product installation and
communication of any special circumstances that impact the overall
satisfaction. This leadership role is also a critical link to our
Guest First strategy, building sales and gross profit within the
store location by using proven methods that exceed the guest's and
Jiffy Lube business needs and that realize Team Car Care vision and
strategy for guest care. The CSA has the authority to coach,
challenge and provide direction where guest satisfaction is
concerned.Position Criteria
Keywords: Jiffy Lube, Worcester , Lead Customer Service Advisor, Other , Shrewsbury, Massachusetts
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