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Order Entry Representative

Company: United Site Services
Location: Westborough
Posted on: April 10, 2021

Job Description:

This position ensures delivery of excellent customer service through timely and accurate entry and processing of orders.
RESPONSIBILITIES:

Enter a high volume of orders paying close attention to detail.
Work in a fast paced environment with a high desire for quality work and accuracy.
Support the Sales team, Internal Departments and customers providing a variety of tasks; including entry of orders, change orders, validation of pricing and products, pick-ups, account updates and payment processing.
Perform necessary audits on incoming orders validating that the information provided is complete, accurate, and within company policy guidelines.
Set up new accounts, contracts and purchase orders, maintain customer database, prepare reports and perform account reconciliations as necessary.
Professional communication with interdepartmental personnel in ensuring work flow is generated timely and accurately.
Provide confirmation of completed orders back to the submitting party.
Log into order entry call queue to assist sales personnel with emergency orders while out in the field.
Provide consistent feedback to management working towards continuous improvement.
Handle special projects as assigned by Department Supervisor.

In order to be successful at this job, here are some SKILLS you should have:

Customer Service
Teamwork
Organization
Communications
Decision Making and Problem Solving

High school diploma or General Education Degree (GED); or equivalent combination of education and experience required.
1-2 years experience in customer service or order entry capacity or training
Excellent written and communication skills
Ability to multi-task
Strong analytical and decision making skills
Excellent PC proficiency (data entry, Microsoft Office suite). Microsoft Navision and understanding of the company's equipment, and services would be helpful.
PandoLogic.Category: Administrative, Keywords: Order Clerk

Keywords: United Site Services, Worcester , Order Entry Representative, Other , Westborough, Massachusetts

Click here to apply!

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