WorcesterRecruiter Since 2001
the smart solution for Worcester jobs

Case Manager-Supportive Housing -Homeless Outreach & Advocacy Project

Company: Community Healthlink, Inc.
Location: Worcester
Posted on: June 10, 2021

Job Description:


Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Case Manager in Worcester.

Community Healthlink's Homeless Outreach and Advocacy Project (HOAP) provides direct services to individuals who are homeless. Services include outpatient primary health care, behavioral health care (individual and group mental health and addiction treatment), and outreach and case management services. Working together, our integrated, multi-disciplinary treatment teams address physical and mental health needs, substance use disorders, and identified social determinants of health by providing access to a wide-variety of patient-centered, trauma-informed treatment and services. CHL HOAP is a Federally Qualified Health Center (FQHC) Health Care for the Homeless (HCH) program.

The HOAP Housing Programs provide intensive case management to homeless individuals and families. Case managers assist clients with locating, securing, and sustaining independent subsidized housing, as well as assisting with information and support to develop the skills necessary for independent, self-sufficient living.

Benefits:Compensation based on education and related work experience, licensure and other qualificationsHealth and Dental insurance (available upon starting)Generous paid sick, personal, holiday, and vacation timeCEU benefitsLife and Disability insurance401k with agency contributionWellness activity discountsWork related travel reimbursement


  • Examine participant's income and family composition for the purpose of rent calculation and recertification.
  • Work with Housing Subsidy Assistant to track recertification and lease renewals.
  • Create and maintain a spreadsheet of Unit Inspection due dates.
  • Schedule and complete initial and annual unit inspections with tenants in a respectful manner.
  • Report tenant cleanliness issues to case managers.
  • Advocate for tenants by supporting them to report habitability/maintenance issues to property managers; follow through to resolution, documenting all interactions.
  • If resolution does not occur, take pictures/video of critical issues in preparation for official reporting in extreme circumstances. Official reporting is completed by tenants.
  • Perform other related job duties as assigned by CHL Housing.
  • Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.


  • Grade 5: Case manager I -HSD/GED or HiSet required; associate's degree preferred.
  • Grade 6: Case manager II-Requires a Bachelor's degree; preferably in the field of psychology or human services
  • Experience with homeless clients, HIV/AIDS, Alcohol and/or Substance Abuse and/or Major Mental Illness is desirable.
  • Prior case management experience preferred.
  • Bilingual English/Spanish skills helpful.
  • Have the ability to work independently in the community while adhering to a structured daily schedule.
  • Possess knowledge of the symptoms of mental illness and other contributing factors to homelessness and poor living conditions that may impact the ability and/or motivation of the individual to complete ADLs.
  • Have knowledge of habitability standards, to include differentiating critical from routine maintenance issues.
  • Be able to identify conditions that negatively impact health and safety of tenants.
  • Possess strong verbal and written communication skills, as well as the ability to use a laptop or tablet.
  • Current valid US-issued driver's license and ability to provide registered, inspected and insured automobile for work related purposes including transporting clients in your own vehicle and travel between work sites
  • Must be able to Pass a CORI background check

Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.

Keywords: Community Healthlink, Inc., Worcester , Case Manager-Supportive Housing -Homeless Outreach & Advocacy Project, Other , Worcester, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Worcester RSS job feeds